Asset Management - Product Manager Client Experience - Executive Director

JPMorganChase is one of the oldest financial institutions offering innovative financial solutions to consumers, businesses and prominent corporate, institutional and government clients.
$180,500 - $285,000
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Finance

Description For Asset Management - Product Manager Client Experience - Executive Director

Join the Asset Management Product and Experience (AMPX) team as a senior product leader responsible for developing Client Experience products. This role focuses on pre-onboarding, onboarding, and servicing phases of the client lifecycle, working with both internal and external capabilities used globally.

As a Product Manager on the Client Service Experience team, you'll lead the development of capabilities that serve our client service professionals and clients worldwide. You'll be responsible for understanding business needs, navigating the product landscape, and developing target state vision and strategy. Success will be measured through the delivery of planned capabilities and achievement of defined OKRs.

The role combines strategic vision with hands-on product management, requiring strong leadership skills to guide a team of product managers while working closely with Design, Engineering, and business stakeholders. You'll need to balance product intuition with data-driven decision making, effectively manage stakeholder relationships, and drive execution of a multi-year vision.

J.P. Morgan Asset & Wealth Management is a global leader in investment management and private banking solutions. The division serves individuals, advisors, and institutions through a worldwide network of investment professionals, delivering industry-leading strategies and expertise across all asset classes.

This is an excellent opportunity for an experienced product leader who excels at building consensus, driving execution, and delivering measurable results in a complex, global financial services environment. The role offers competitive compensation, comprehensive benefits, and the chance to shape the future of client experience at a leading financial institution.

Last updated 6 hours ago

Responsibilities For Asset Management - Product Manager Client Experience - Executive Director

  • Develop a detailed vision for the CSX product line and build consensus across global business
  • Partner with Design and Engineering to develop execution plan
  • Manage product backlog in agile development environment
  • Market product effectively and educate users
  • Lead a team of product managers
  • Oversee cross-functional teams for product delivery
  • Lead updates to C-level Asset Management executives

Requirements For Asset Management - Product Manager Client Experience - Executive Director

  • Track record as hands-on product manager with agile product practices experience
  • High data literacy and analysis skills
  • Understanding of technology trends
  • Conflict navigation abilities
  • Organized and effective execution skills
  • Excellent documentation and analytical skills
  • Curiosity about user behavior and advocacy for user needs

Benefits For Asset Management - Product Manager Client Experience - Executive Director

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Education Budget
Parental Leave
  • Competitive base salary
  • Commission-based pay
  • Discretionary incentive compensation
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

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