Network Operations- Lead Infrastructure Engineer

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Columbus, OH, USAHouston, TX, USAJersey City, NJ, USA
$142,500 - $185,000
Network
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Finance

Description For Network Operations- Lead Infrastructure Engineer

Join JPMorgan Chase as a Lead Infrastructure Engineer and leverage your expertise to promote infrastructure excellence within the Infrastructure Platform Team. This role offers the chance to expand your technical knowledge, contribute to a global company's future, and manage production incidents and change management.

As a Lead Infrastructure Engineer, you will be responsible for leading Major Incident Support efforts, coordinating with cross-functional teams to ensure timely resolution during critical network incidents. You'll conduct Root Cause Analysis, monitor and maintain network infrastructure, and troubleshoot complex network issues. The role requires expertise in network protocols, routing, and switching (BGP, OSPF, MPLS), along with experience in tools like Sev-One, Splunk, and Wireshark.

You'll work with developers to create automation workflows, manage the Permit-To-Operate process, and provide technical mentorship to junior engineers. The position requires CCIE or CCNP certifications and 5+ years of networking experience. You'll be part of a global team at one of the world's largest financial institutions, with opportunities for career growth and development.

JPMorgan Chase offers a comprehensive benefits package including competitive base salary, healthcare coverage, retirement plans, tuition reimbursement, and mental health support. The company values diversity and inclusion, making it an ideal place for talented professionals looking to make an impact in financial technology infrastructure.

Last updated 13 days ago

Responsibilities For Network Operations- Lead Infrastructure Engineer

  • Lead Major Incident Support efforts, coordinating with cross-functional teams
  • Conduct Post-Mortem/Root Cause Analysis (RCA) on major incidents
  • Monitor and maintain network infrastructure
  • Troubleshoot and resolve complex network issues
  • Perform network upgrades and maintenance activities
  • Manage the Permit-To-Operate (PTx) process
  • Engage with Product Engineering teams
  • Work with developers to create automation workflows
  • Develop and maintain network documentation
  • Provide training and mentorship to team members
  • Participate in on-call rotation

Requirements For Network Operations- Lead Infrastructure Engineer

Linux
Python
  • Proven experience in managing Major Incident Support
  • Formal training or certification on Networking and Infrastructure concepts and 5+ years applied experience
  • Strong knowledge of network protocols, routing, and switching
  • Experience with network monitoring and management tools
  • Proficiency in configuring and managing network devices
  • Strong Experience with Bluecoat Proxies, F5 Load Balancers, and Fortinet Firewalls
  • Excellent problem-solving skills
  • Strong communication and interpersonal skills
  • CCIE or CCNP certifications required

Benefits For Network Operations- Lead Infrastructure Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
Education Budget
Parental Leave
  • Competitive base salary
  • Commission-based pay
  • Discretionary incentive compensation
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

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