Technical Implementation Manager I - Merchant Services

JPMorganChase is one of the oldest financial institutions offering innovative financial solutions to consumers, businesses and prominent corporate clients.
$90,000 - $150,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Finance

Description For Technical Implementation Manager I - Merchant Services

JPMorgan Chase, a leading financial institution, is seeking a Technical Implementation Manager within the Commercial and Investment Banking Payments Technology, Merchant Services team. This role involves client consultation, managing integration projects, and contributing to special initiatives. As the primary technical contact, you'll provide technical consultation and oversee card transaction testing, requiring deep knowledge of credit card processing platforms.

The position demands expertise in payment processing systems, strong technical skills, and excellent client communication abilities. You'll work closely with clients to understand their business needs and guide them through payment transaction implementations. Projects typically range from 45 days to over 6 months, offering a dynamic and challenging environment.

Key responsibilities include managing client implementations, providing technical guidance on connectivity and protocols, conducting integration testing, and ensuring compliance with industry standards. You'll analyze data transmissions, troubleshoot issues, and coordinate with various stakeholders including clients, integrators, and internal teams.

The ideal candidate brings 5+ years of technical experience, with at least 3 years specifically in credit card payment processing. Strong analytical abilities, attention to detail, and excellent communication skills are essential. Experience with networking, technical support, or business analysis is required, along with knowledge of various connectivity methods and protocols.

This role offers the opportunity to work with cutting-edge payment technologies while contributing to one of the world's largest financial institutions. Night shift schedule required, with potential for flexible work arrangements combining onsite and remote work.

Last updated 18 minutes ago

Responsibilities For Technical Implementation Manager I - Merchant Services

  • Acts as primary technical resource for client implementations
  • Advises clients on connectivity options and communication protocols
  • Completes integration testing requirements
  • Analyzes data transmitted to Chase test hosts
  • Manages issue diagnosis and fixes with clients
  • Acts as key point of contact for product conversions
  • Mentors analysts and collaborates with team members
  • Partners with sales consultants on technical consultations

Requirements For Technical Implementation Manager I - Merchant Services

  • Minimum 3 years work experience in technical role within credit card payment processing
  • Minimum 5 years experience in technical role
  • Minimum 2 years diagnosing complex issues
  • Minimum 1 year connectivity knowledge
  • Experience interpreting technical specifications
  • Strong analytical skills
  • Professional communication skills
  • Organizational skills and ability to work under pressure

Benefits For Technical Implementation Manager I - Merchant Services

  • Night shift differential

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