Technical Implementations Connectivity Team Lead

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Chicago, IL, USATampa, FL, USAPlano, TX, USA
$95,500 - $153,000
Backend
Staff Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Finance

Description For Technical Implementations Connectivity Team Lead

JPMorgan Chase is seeking a Technical Implementations Connectivity Team Lead to join their Client Onboarding & Service Organization. This role combines technical leadership with team management, focusing on creating and managing a connectivity team that supports Treasury Services onboarding business.

The position requires a blend of technical expertise in infrastructure engineering, cloud technologies, and connectivity protocols, along with strong leadership and team management skills. You'll be responsible for setting team strategy, partnering with internal functions, and continuously improving implementation processes and client experience.

As a leader in this role, you'll manage a team of Product Implementation professionals, ensuring excellent client service while maintaining technical standards. The role involves about 20% travel to visit clients and internal partners. You'll work within the Commercial & Investment Bank division, one of the largest wholesale banking client franchises globally.

The compensation package includes a competitive base salary range of $95,500-$153,000, plus comprehensive benefits including healthcare coverage, retirement plans, tuition reimbursement, and mental health support. This position offers growth opportunities within a diverse and innovative global organization, with access to various Business Resource Groups and community involvement initiatives.

The ideal candidate will bring 6+ years of software engineering experience, deep technical knowledge across infrastructure domains, and proven leadership abilities. You'll need to demonstrate expertise in cloud technologies, risk management, and have excellent communication skills to succeed in this client-facing role.

Last updated 2 minutes ago

Responsibilities For Technical Implementations Connectivity Team Lead

  • Provide troubleshooting support for file transmission connectivity
  • Provide technical guidance during onboarding process
  • Ensure team operates effectively
  • Maintain a client first culture
  • Manage client and partner expectations
  • Manage team performance through coaching
  • Support client escalations
  • Identify business risks
  • Foster teamwork culture
  • Create optimized workflow for connectivity onboarding
  • Utilize management reports and metrics

Requirements For Technical Implementations Connectivity Team Lead

Java
Linux
  • Formal training or certification on software engineering concepts and 6+ years applied experience
  • Knowledge of infrastructure engineering (hardware, networking, databases, storage)
  • Deep technical knowledge across multiple domains
  • Experience in coaching or mentoring employees
  • Deep knowledge of cloud infrastructure
  • Experience with high risk management frameworks
  • Excellent interpersonal and communication skills
  • Strategic thinking ability
  • Team building skills
  • Strong Technology Risk and Controls experience

Benefits For Technical Implementations Connectivity Team Lead

401k
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Education Budget
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

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