US Private Bank- Client Center Manager
Description For US Private Bank- Client Center Manager
JPMorgan Chase's Private Bank Client Center Team manages sophisticated banking facilities worldwide, ensuring premium client experiences. As the Client Center Manager in Los Angeles, you'll lead daily operations in a fast-paced environment, working alongside bankers and product partners. The role involves managing reservations, overseeing events, implementing protocols, and coordinating with various teams. The position offers competitive compensation and comprehensive benefits. JPMorgan Chase, with over 200 years of history, is a leader in investment banking, consumer banking, and asset management, serving millions globally. The Asset & Wealth Management division delivers industry-leading investment management and private banking solutions through a global network of professionals. The role combines hospitality excellence with financial services expertise in a prestigious institution known for its commitment to client service and innovation.
Responsibilities For US Private Bank- Client Center Manager
- Manage the Client Center staff including JP Morgan employees and contractors
- Oversee Client Center's daily meetings and events
- Implement, develop and follow Client Center protocols for client meetings
- Liaise with catering partners and back-of-house staff
- Survey client experience and propose solutions
- Manage financials to ensure budgets are met annually
- Assist in project analysis and opening of new satellite Client Centers
- Instruct staff on various administrative tasks
Requirements For US Private Bank- Client Center Manager
- Bachelor's degree required
- 7+ years of hospitality, event management, marketing/press relations, non-profit, or facilities management experience
- Excellent time management and written/verbal communication skills
- Proficiency in Excel, PowerPoint and Word
- Ability to work flexible hours and meet deadlines
Benefits For US Private Bank- Client Center Manager
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
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