Sales Engineer

A platform connecting customers with verified experts providing professional services across 700+ categories
Backend
Mid-Level Software Engineer
Remote
501 - 1,000 Employees
3+ years of experience
AI · Enterprise SaaS

Description For Sales Engineer

JustAnswer, a San Francisco-based company founded in 2003, is revolutionizing professional services through their Expert-as-a-Service platform. With over 12,000 verified experts across various fields, they've helped 22 million customers in 196 countries answer more than 25 million questions.

As a Sales Engineer, you'll be at the forefront of implementing AI and Expert APIs for Enterprise clients. This role combines technical expertise with client-facing responsibilities, requiring strong skills in API integration, programming, and communication. You'll work in a data-driven, innovative environment that values courage, humility, and lean methodologies.

The position offers comprehensive benefits including remote work flexibility, competitive compensation, and excellent healthcare coverage. The company culture emphasizes both professional growth and fun, with regular team activities and competitions organized by their Minister of Fun.

What makes this role unique is the opportunity to contribute to a profitable, fast-growing company with a clear mission: helping people by connecting them with expert knowledge. You'll be part of a 1,000+ employee organization that celebrates success together while maintaining a startup-like atmosphere of innovation and agility.

The ideal candidate will bring a bachelor's degree in Computer Science or related field, experience in API integration, and proficiency in Python and C#. Your expertise in API standards, Generative AI solutions, and prompt engineering will be crucial in helping enterprise clients successfully implement our solutions.

Join a team that's not just building technology, but making a real difference in people's lives, one answer at a time. The company's commitment to diversity and inclusion ensures a workplace where different perspectives are valued and contribute to better outcomes for our customers.

Last updated a month ago

Responsibilities For Sales Engineer

  • Collaborate with clients on business requirements and technical needs
  • Provide guidance on API standards and best practices
  • Assist in setup and configuration of testing sandboxes
  • Conduct requirements gathering sessions
  • Create comprehensive documentation
  • Support pre-sales activities
  • Troubleshoot technical issues
  • Maintain knowledge of industry trends

Requirements For Sales Engineer

Python
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Experience as a Sales Engineer or similar technical role
  • Familiarity with Python and C#
  • Strong understanding of API standards (REST, SOAP, JSON, XML)
  • Experience in Generative AI solutions and prompt engineering
  • Excellent skills in requirements gathering and analysis
  • Proficient in creating technical documentation
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Ability to work fast in ambiguous situations

Benefits For Sales Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Fully Remote Work Environment
  • Competitive Pay
  • United Healthcare PPO, Kaiser
  • FSA and HSA options
  • Dental & Vision
  • Employer paid Long & Short-Term Disability
  • Employer paid life insurance
  • $75 monthly Remote-Work stipend
  • $360 annual Wellness stipend
  • $200 annual fitness event registration
  • Flexible time off
  • 11 company holidays
  • 401k with company matching
  • Paid parental leave
  • Charitable donation matching
  • JustAnswer subscription access

Interested in this job?

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