Kandji is the Apple device management and security platform that empowers secure and productive global work.

Kandji, a rapidly growing Apple device management and security platform, is seeking a Support Engineer to join their team in Miami. This role is crucial in providing world-class support to customers implementing Kandji's enterprise-ready endpoint solutions. The company has shown impressive growth with a 600%+ increase in annual recurring revenue and partnerships with industry giants like ServiceNow, AWS, and Okta.

As a Support Engineer, you'll be the primary point of contact for customers, handling technical support via chat, email, and video conferences. The role requires deep knowledge of Apple ecosystems (macOS, iOS, iPadOS) and MDM solutions. You'll work closely with engineering teams to resolve issues and contribute to product improvement through customer feedback.

The position demands 3+ years of IT administration experience, strong technical skills including shell scripting, and excellent communication abilities. You'll work in-office Monday through Friday from 12:00 PM to 9:00 PM EST, supporting customers across multiple time zones.

Kandji offers an impressive benefits package including full medical coverage, equity, 401(k) matching, and extensive paid leave policies. The company has secured significant funding, including a recent $100 million investment from General Catalyst, bringing its valuation to $850 Million. This represents an excellent opportunity to join a fast-growing company that's been recognized on Forbes' Next Billion Dollar Startup List 2023.

The role is perfect for someone who enjoys solving complex technical challenges, has a passion for Apple technologies, and wants to make a direct impact on customer success. You'll be joining a tight-knit team that values inclusive culture and diverse perspectives, with real opportunities for career growth in a rapidly expanding organization.

Support Engineer position at Kandji, providing technical support for Apple device management and security platform.

Support Engineer

Kandji is seeking a Support Engineer to join their team in Miami. As a Support Engineer, you'll be the frontline of customer interaction, ensuring customer satisfaction and success with the Kandji platform. You'll communicate with customers via chat, email, and video conferences, troubleshoot a wide range of issues across Apple hardware and software, and act as the voice of the customer to the product and engineering teams.

Key responsibilities include:
- Providing efficient and effective customer support
- Owning customer communications from initial contact to resolution
- Influencing support processes and shaping Kandji's customer support tone
- Becoming an expert on Kandji's functionality and Apple ecosystems
- Advocating for customers by funneling feedback to product and engineering teams
- Tailoring communication style to maintain excellent, personalized support
- Working with the engineering team to identify and resolve issues

The ideal candidate must be able to work on-site in Miami 5 days a week, Monday - Friday, from 12:00 PM - 9:00 PM EST. They should have 3+ years of experience in an IT administrator role, excellent understanding of Apple macOS, iOS, and iPadOS, experience with MDM solutions, and strong problem-solving and communication skills.

Kandji offers competitive compensation and benefits, including full health coverage, 401(k) with company match, generous PTO, parental leave, and equity for full-time employees. The company has seen significant growth, with a 600%+ increase in annual recurring revenue since 2021 and partnerships with industry giants like ServiceNow, AWS, and Okta.

Join Kandji to be part of a fast-growing, inclusive team that's transforming the way businesses manage and secure Apple devices.

Support Engineer at Kandji: Provide world-class customer support for Apple device management platform in Miami.

Kandji is a software company specializing in Apple device management solutions.

Kandji is seeking a Senior Software Engineer specializing in Front End development to join our team in San Francisco. This role offers an exciting opportunity to work on cutting-edge Apple device management solutions in a hybrid work environment.

As a Senior Frontend Engineer at Kandji, you'll be responsible for developing and maintaining the user interface of our innovative platform. You'll work closely with cross-functional teams to create intuitive and responsive web applications that help businesses manage their Apple devices efficiently.

Key Responsibilities:
- Develop and implement high-quality, scalable frontend solutions
- Collaborate with UX/UI designers to create seamless user experiences
- Optimize application performance and responsiveness
- Mentor junior developers and contribute to best practices

Requirements:
- 5+ years of experience in frontend development
- Strong proficiency in JavaScript, HTML, and CSS
- Experience with modern frontend frameworks (e.g., React, Vue, or Angular)
- Familiarity with RESTful APIs and state management
- Knowledge of responsive design and cross-browser compatibility
- Excellent problem-solving and communication skills

Kandji offers a competitive salary range of $120,000 to $180,000, depending on experience. We provide a hybrid work environment, requiring on-site presence at our San Francisco office three days a week (Tuesday-Thursday).

Join our growing team and help shape the future of Apple device management. At Kandji, you'll have the opportunity to work on challenging projects, learn from experienced colleagues, and make a significant impact in the tech industry. If you're passionate about frontend development and creating exceptional user experiences, we want to hear from you!

Apply now to become a key player in our innovative and dynamic engineering team at Kandji.

Senior Frontend Engineer role at Kandji, developing Apple device management solutions in San Francisco.

Senior Software Engineer - Front End

Kandji is seeking a Senior Software Engineer - Full Stack to join our team in San Francisco. This role offers a unique opportunity to work on cutting-edge Apple device management solutions in a hybrid work environment.

As a Senior Full Stack Engineer at Kandji, you'll be responsible for developing and maintaining both front-end and back-end components of our software platform. You'll work closely with cross-functional teams to design, implement, and optimize features that help businesses manage their Apple devices more efficiently.

Key Responsibilities:
- Develop and maintain full-stack applications using modern web technologies
- Collaborate with product managers, designers, and other engineers to deliver high-quality software solutions
- Optimize application performance and scalability
- Implement best practices for code quality, testing, and documentation
- Mentor junior developers and contribute to the team's technical growth

Requirements:
- 5+ years of experience in full-stack software development
- Strong proficiency in both front-end and back-end technologies
- Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue.js)
- Familiarity with server-side languages and frameworks (e.g., Node.js, Python, or Ruby on Rails)
- Knowledge of database systems and API design
- Experience with version control systems (e.g., Git)
- Excellent problem-solving and communication skills

Kandji offers a competitive salary range and benefits package, including health insurance and a 401(k) plan. The role requires you to be onsite at the San Francisco office three days a week (Tuesday-Thursday), providing a balance between in-person collaboration and remote work flexibility.

Join Kandji and be part of a team that's revolutionizing Apple device management for businesses worldwide. If you're passionate about creating innovative solutions and working with cutting-edge technologies, we want to hear from you!

Senior Full Stack Software Engineer position at Kandji, working on Apple device management solutions in San Francisco.

Kandji Engineering Jobs

Kandji is the Apple device management and security platform that empowers secure and productive global work.