IT Support Engineer

Kasada is a globally operating cybersecurity company that specializes in protecting organizations from automated bot attacks. Growing from humble beginnings in Sydney to a worldwide presence, we're dedicated to making the internet safer for everyone. As our IT Support Engineer, you'll be a crucial enabler for the entire company, managing IT support activities, system configurations, and hardware/network tasks for our Australian & USA teams.

You'll be responsible for empowering our team with reliable IT support, ensuring seamless technology operations, and maintaining effective communication across the organization. This role combines hands-on technical support with strategic system management, requiring expertise in Apple macOS devices, MDM systems, and cloud-based solutions.

The position offers a flexible hybrid work arrangement based in Sydney, with no fixed minimum office days required. You'll be part of a collaborative, values-driven team that emphasizes innovation and problem-solving. We offer comprehensive benefits including equity options, flexible working arrangements, parental leave, and wellness support.

This is an excellent opportunity for a detail-oriented IT professional who enjoys creating efficient systems and solving complex technical challenges. We welcome candidates who may not check every box but bring strong problem-solving abilities and a passion for technology support.