Implementation Engineer, French Speaking

Keeper Security provides cybersecurity software trusted globally, offering password management, secrets management, privileged access, and encrypted messaging solutions.
Cork, Ireland
Security
Senior Software Engineer
Hybrid
5+ years of experience
Cybersecurity · Enterprise SaaS

Description For Implementation Engineer, French Speaking

Keeper Security, a leading cybersecurity company, is seeking a French-speaking Implementation Engineer to join their EMEA B2B Support team in Ireland. This role offers a hybrid work arrangement for those near Cork or fully remote for others in Ireland. The position involves guiding customers through integrating Keeper's zero-trust security platform, which is used globally in over 120 countries and available in 21 languages.

The ideal candidate will be responsible for managing customer implementations, providing technical support, and ensuring successful deployment of Keeper's solutions. This role requires native-level French language skills and extensive experience in SaaS implementation. You'll work with various technologies including Linux, Windows, and cloud environments, while handling multiple projects simultaneously.

The position offers an opportunity to work with cutting-edge cybersecurity solutions and contribute to protecting organizations worldwide. Benefits include private healthcare with no waiting period, pension contributions, and additional perks like onsite lunches. This is an excellent opportunity for experienced professionals looking to advance their career in cybersecurity while working with a diverse, global team.

The role combines technical expertise with customer-facing responsibilities, requiring both strong technical skills and excellent communication abilities. You'll be part of a growing company that's transforming cybersecurity for people and organizations globally, working with enterprise-level solutions in password management, privileged access, and encrypted messaging.

Last updated 29 minutes ago

Responsibilities For Implementation Engineer, French Speaking

  • Collaborate with customers to understand business needs and conduct needs assessments
  • Communicate with French speaking customers in native-level ability
  • Configure Keeper software to meet customer requirements
  • Develop and deliver training sessions
  • Create comprehensive documentation and user guides
  • Provide level 2 technical support
  • Maintain accurate records of customer configurations
  • Collaborate with cross-functional teams
  • Manage multiple implementation projects concurrently

Requirements For Implementation Engineer, French Speaking

Linux
Python
  • 5+ years of progressive experience in SaaS implementation or technical support
  • Bilingual in French (native-level) and English
  • Experience in SaaS deployment with security software
  • Working knowledge of Salesforce
  • Experience with Google docs and MS-office tools
  • Mac OSX, Windows & Linux administration experience
  • Strong command of Linux Shell and PowerShell
  • Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP
  • Advanced knowledge in on prem/cloud/hybrid environments
  • Strong understanding of SaaS architecture
  • Bachelor's degree in computer science or related field
  • Proficiency in programming languages, APIs, and data manipulation

Benefits For Implementation Engineer, French Speaking

Medical Insurance
  • Onsite lunches
  • Private healthcare (no wait period)
  • Pension contribution (no wait period)
  • Sick Pay
  • Bike-to-Work Scheme (if local)

Interested in this job?

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