Information Technology Engineer, Tier 2

Cybersecurity company providing password management, secrets management, privileged access, secure remote access and encrypted messaging solutions.
El Dorado Hills, CA, USA
Security
Senior Software Engineer
In-Person
7+ years of experience
Cybersecurity · Enterprise SaaS

Description For Information Technology Engineer, Tier 2

Keeper Security, a rapidly growing cybersecurity company trusted globally, is seeking an Information Technology Security Engineer for their El Dorado Hills, California office. This role is integral to managing IT resources and implementing security policies across the organization. The position offers an opportunity to work with cutting-edge cybersecurity solutions in a company that serves millions of users and thousands of organizations worldwide.

The role requires a seasoned professional with 7+ years of experience to join their IT team, reporting directly to the Director of IT. You'll be responsible for managing global IT infrastructure, resolving complex technical issues, and maintaining security standards. The position involves working with various technologies including cloud services, MDM solutions, and multiple operating systems.

This is an excellent opportunity for someone passionate about IT security and infrastructure management. You'll be working for a company that's published in 21 languages and operates in over 120 countries, offering solutions in password management, secrets management, and privileged access. The role comes with comprehensive benefits including medical, dental, vision insurance, 401k, and competitive bonuses.

The ideal candidate will have strong experience with Windows and MacOS systems, cloud infrastructure, and MDM services. You'll need excellent communication skills and the ability to work with teams globally. This role is perfect for someone who wants to make a significant impact in a growing cybersecurity company while developing their skills in a dynamic environment.

Last updated 2 days ago

Responsibilities For Information Technology Engineer, Tier 2

  • Manage and maintain onsite equipment, servers, and network infrastructure globally
  • Execute technical projects to improve availability and security of IT resources
  • Resolve IT issues escalated by Tier 1 IT team members
  • Build Intune MDM and Kandji MDM software packages and apply policies
  • Administer Company Firewalls and Network
  • Implement IT and Information Security policies and procedures
  • Maintain IT asset management and conduct regular inventory audits
  • Setup and maintain Windows and MacOS workstations and laptops
  • Manage employee onboarding and offboarding tasks
  • Work with third-parties and IT vendors
  • Maintain physical security services

Requirements For Information Technology Engineer, Tier 2

Linux
  • 7+ years experience managing Information Technology systems
  • Proficient with Microsoft Windows and MacOS operating systems; familiarity with Linux
  • Expert level knowledge of cloud-based IaaS/SaaS infrastructure and MDM services
  • Experience managing MDM policies and implementing DLP in Google Workspace and Microsoft Intune
  • Outstanding verbal and written communications skills
  • Degree in Information Technology or relevant technology field, or equivalent experience
  • Must be able to lift up to 30 pounds
  • Must be a U.S. Person (FedRAMP requirement)

Benefits For Information Technology Engineer, Tier 2

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • Generous PTO plan
  • Above market annual bonuses

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