Information Technology Engineer, Tier 2

Cybersecurity company providing password management, secrets management, privileged access, secure remote access and encrypted messaging solutions.
El Dorado Hills, CA, USA
$120,000 - $180,000
Security
Senior Software Engineer
In-Person
501 - 1,000 Employees
7+ years of experience
Cybersecurity · Enterprise SaaS

Description For Information Technology Engineer, Tier 2

Keeper Security, a leading cybersecurity company trusted globally, is seeking an Information Technology Engineer (Tier 2) for their El Dorado Hills, California office. This role is crucial in managing IT resources and implementing security policies across the organization. The company provides innovative solutions in password management, secrets management, and privileged access, serving millions of individuals and thousands of organizations worldwide.

The position requires working on-site 5 days per week and reports to the Director of IT, collaborating closely with the Information Security and Compliance Department. The ideal candidate will have 7+ years of experience in IT systems management and expert-level knowledge of cloud-based infrastructure and MDM services. They will be responsible for maintaining global IT infrastructure, resolving complex technical issues, and ensuring robust security measures across the organization.

Key responsibilities include managing onsite equipment and network infrastructure, implementing IT security policies, handling asset management, and supporting employee technical needs. The role requires proficiency in both Windows and MacOS environments, with experience in cloud services like Google Workspace, Microsoft Azure, and AWS.

This is an excellent opportunity for an experienced IT professional to join a rapidly growing cybersecurity company with a global presence. The position offers comprehensive benefits including medical, dental, and vision insurance, 401k options, and competitive bonuses. The role provides exposure to cutting-edge security technologies and the chance to work with a diverse, international team.

As a FedRAMP authorized company, candidates must be U.S. persons. The position occasionally requires working outside normal business hours to support global offices, making it ideal for someone who values flexibility and enjoys working in a dynamic, security-focused environment.

Last updated 2 days ago

Responsibilities For Information Technology Engineer, Tier 2

  • Manage and maintain onsite equipment, servers, and network infrastructure in Keeper offices worldwide
  • Manage global IT resources and infrastructure as a Tier 2 resource
  • Execute technical projects to improve availability and security of IT resources
  • Improve and streamline IT business processes
  • Resolve IT issues escalated by Tier 1 IT team members
  • Build Intune MDM and Kandji MDM software packages and apply policies
  • Administer Company Firewalls and Network
  • Implement IT and Information Security policies and procedures
  • Maintain IT asset management tracking and conduct regular audits
  • Assist with security incident resolution on IT assets
  • Manage employee onboarding and offboarding tasks
  • Work with third-parties and IT vendors
  • Maintain physical security services

Requirements For Information Technology Engineer, Tier 2

  • 7+ years experience managing Information Technology systems
  • Proficient with Microsoft Windows and MacOS operating systems; familiarity with Linux
  • Expert level knowledge of cloud-based IaaS/SaaS infrastructure and MDM services
  • Experience managing MDM policies and implementing DLP
  • Outstanding verbal and written communications skills
  • Degree in Information Technology or equivalent experience
  • Must be able to lift up to 30 pounds
  • Must be a U.S. Person (FedRAMP requirement)

Benefits For Information Technology Engineer, Tier 2

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • Generous PTO plan
  • Above market annual bonuses

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