Systems Support Engineer

Keeper Security, a leading cybersecurity company, is seeking a Systems Support Engineer to join their B2B support team. This role offers flexibility with both remote and hybrid options, particularly for candidates in the Chicago metro area. The company is rapidly growing and provides cybersecurity solutions trusted by millions globally.

The ideal candidate will join an elite team of Systems Support Engineers and Sales Engineers, playing a crucial role in post-sale technical assistance and customer experience. The position requires strong technical expertise in system administration, including experience with various operating systems, SSO environments, and Active Directory.

As a Systems Support Engineer, you'll be responsible for providing high-level technical support through multiple channels, managing customer cases, and ensuring optimal resolution of technical issues. The role requires excellent communication skills to effectively convey technical information to users with varying levels of expertise.

The company offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance options, 401k plans, and generous PTO. This is an excellent opportunity to grow your career with a company that's transforming cybersecurity globally while working with cutting-edge technology and contributing to customer success.

Working at Keeper Security means joining a company committed to innovation in password management, secrets management, privileged access, and encrypted messaging. The role offers the perfect blend of technical challenge and customer interaction, making it ideal for someone who enjoys both solving complex problems and helping others.