Internal SRE (Site Reliability Engineer)

Provider of the world's largest security awareness training and simulated phishing platform, used by thousands of organizations globally.
$110,000 - $125,000
Site Reliability
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · Cybersecurity

Description For Internal SRE (Site Reliability Engineer)

KnowBe4, a leading provider of security awareness training and simulated phishing platforms, is seeking an Internal Site Reliability Engineer to join their team. This role is crucial for maintaining the reliability and performance of internal systems and infrastructure. The position offers an excellent opportunity to work with modern technologies including AWS, GitLab, and various monitoring tools.

The company has been recognized by Fortune as a best place to work for women, millennials, and in technology for four consecutive years. They pride themselves on their culture of radical transparency, extreme ownership, and continuous professional development. The work environment is welcoming and encourages employees to be themselves, whether working remotely or in-person.

As an Internal SRE, you'll be responsible for managing GitLab environments, implementing CI/CD pipelines, and ensuring system stability through monitoring and automation. You'll work with AWS services, handle incident response, and collaborate with cross-functional teams to improve infrastructure efficiency.

The ideal candidate should have strong technical skills in AWS, Infrastructure as Code, and monitoring tools, combined with excellent problem-solving and communication abilities. The role offers competitive compensation ranging from $110,000 to $125,000, along with comprehensive benefits including education support, bonuses, and a modern, high-tech work environment.

This position represents an excellent opportunity for a mid-level engineer to join a rapidly growing company that values both technical excellence and employee development. The role combines technical challenges with opportunities for growth and learning, all while contributing to a company that's making a significant impact in the cybersecurity awareness space.

Last updated a day ago

Responsibilities For Internal SRE (Site Reliability Engineer)

  • Manage and maintain GitLab environments for high availability and security
  • Design and implement CI/CD pipelines to automate software delivery
  • Monitor and troubleshoot system performance issues using observability tools
  • Collaborate with development teams to align infrastructure efforts
  • Build and maintain infrastructure as code (IaC) solutions
  • Manage AWS services including ECS, S3, API Gateway, DynamoDB, RDS, IAM, and VPC
  • Participate in incident response and root cause analysis
  • Automate manual tasks to improve operational efficiency

Requirements For Internal SRE (Site Reliability Engineer)

Python
Linux
PostgreSQL
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Experience managing and securing self-hosted GitLab environments
  • Expertise in designing and maintaining automated CI/CD pipelines
  • Strong knowledge of AWS services
  • Proficiency in Terraform, Ansible, or similar tools
  • Experience with Prometheus, Grafana, Datadog, or other observability platforms
  • Proficiency in Python, Bash, or other scripting languages
  • Ability to lead incident response efforts
  • Strong interpersonal skills

Benefits For Internal SRE (Site Reliability Engineer)

Education Budget
  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
  • Relaxed dress code

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