Senior Solutions Engineer
Description For Senior Solutions Engineer
Kong, the leader in cloud native API platforms with over 300 million downloads of their API gateway, is seeking a Senior Solutions Engineer to join their Sales organization in Australia. This role combines technical expertise with customer-facing responsibilities, making it perfect for those who excel in both technical understanding and relationship building.
The position involves working closely with Account Executives to drive technical sales cycles for both new and existing enterprise customers. You'll be at the forefront of API management and cloud connectivity solutions, helping organizations modernize their technical infrastructure and embrace an API-first approach.
As a Solutions Engineer, you'll lead technical discussions with C-level executives, manage proof of concepts, and ensure customer success throughout the entire sales lifecycle. The role requires deep technical knowledge of API management, cloud computing, and modern infrastructure technologies like Kubernetes.
Kong's mission is to build the nervous system that will safely and reliably connect all of humankind, with APIs serving as the connective tissue of the cloud. With 83% of web traffic today being API calls, you'll be working with technology that's fundamental to the modern digital world.
The ideal candidate brings 10+ years of industry experience, with at least 5 years in pre-sales engineering. You'll need to be comfortable with both the technical aspects of API management and the interpersonal skills required for customer engagement. This role offers the excitement of a startup environment combined with the stability of an established leader in the API management space.
Based in Sydney or Melbourne, this remote position offers the opportunity to work with cutting-edge technology while helping shape the future of API connectivity. If you're passionate about technical sales, cloud native technologies, and building customer relationships, this role offers an exciting opportunity to make a significant impact in a rapidly growing field.
Responsibilities For Senior Solutions Engineer
- Support field sales in helping customers understand Kong API Management & Connectivity solutions
- Grow trusted client relationships throughout sales lifecycle
- Lead and manage PoCs throughout evaluation process
- Work with Customer Success team to enable new customers
- Support and enable partners to drive customer success
- Coordinate with support, product, and engineering teams
- Participate in creative lead-generating activities
- Travel as required
Requirements For Senior Solutions Engineer
- 10+ years of industry experience in software and technology
- 5+ years of pre-sales Solution Engineering or relevant experience at SaaS/Open-source/Enterprise Software company
- Experience with middleware, API management, integration, open-source technology and Kubernetes
- Knowledge of API Management, Cloud computing trends, and open-source business models
- Ability to present and lead discussions with C or Director level executives
- Enthusiasm for working in fast-paced startup culture
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