Solutions Engineer

Kong creates software and managed services that connect APIs and microservices across clouds, Kubernetes, and data centers using intelligent automation.
Spain
Cloud
Senior Software Engineer
Remote
5+ years of experience
Enterprise SaaS

Description For Solutions Engineer

Kong is seeking an experienced Solutions Engineer to join their dynamic team in a remote capacity. This role combines technical expertise with customer-facing responsibilities, making it perfect for someone who bridges the gap between engineering and sales.

The position involves working with Kong's API Management platform, requiring deep technical knowledge of cloud technologies, Kubernetes, Docker, and modern architecture patterns. You'll be instrumental in helping customers understand and implement Kong's solutions, from initial product reviews through to production deployment.

As a Solutions Engineer, you'll work closely with the sales team to drive new business while ensuring technical excellence in customer implementations. The role demands someone who can communicate effectively with both technical and business stakeholders, from engineers to executives.

Key technical areas include expertise in cloud platforms (AWS, GCP, Azure), containerization technologies (Kubernetes, Docker), and API management. The ideal candidate will have at least 5 years of experience in software engineering or sales engineering within the SaaS or Enterprise Software space.

Kong offers a unique opportunity to work with cutting-edge API technology in a company that values open source principles. The company culture emphasizes inclusivity, authenticity, and customer obsession, making it an ideal environment for those who are passionate about technology and innovation.

The role provides the chance to work with a diverse range of customers, from major banks to government agencies, helping them implement critical infrastructure for their web applications. You'll be part of a team that's shaping the future of API management and service connectivity.

Working at Kong means joining a company that's at the forefront of modern software architecture, with a strong emphasis on open source contributions and innovative solutions. The company's commitment to employee growth, collaborative culture, and technical excellence makes this an exciting opportunity for someone looking to make a significant impact in the API management space.

Last updated 5 hours ago

Responsibilities For Solutions Engineer

  • Support field sales in helping customers understand the value of the Kong API Management platform
  • Understand and help establish customer requirements throughout the sales lifecycle
  • Support PoCs throughout the entire evaluation process
  • Ensure 100% customer satisfaction across assigned accounts
  • Prioritize customer needs and coordinate with support, product, and engineering teams
  • Create technical documentation for DevOps, implementations, and services engagements

Requirements For Solutions Engineer

Kubernetes
Linux
  • 5+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
  • Solid understanding of cloud computing trends and open source business models
  • Strong listening and communication skills
  • Ability to lead discussions with Product Managers, Engineers, and Executives
  • Enthusiasm for working in a high profile, fast-paced startup culture

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