Solutions Engineer

Cloud native API platform provider with the fastest, most adopted API gateway in the world, enabling companies to become API-first and securely accelerate AI adoption.
Backend
Senior Software Engineer
Hybrid
8+ years of experience
Enterprise SaaS

Description For Solutions Engineer

Kong is a leading cloud native API platform provider, boasting the world's fastest and most adopted API gateway with over 300 million downloads. As a Solutions Engineer at Kong, you'll be a crucial part of the Sales organization, working directly with enterprise and strategic accounts. The role combines technical expertise with customer-facing responsibilities, requiring both deep technical knowledge of API management, cloud computing, and Kubernetes, as well as strong communication skills to engage with executives and technical teams.

You'll be responsible for leading technical sales cycles, conducting product demonstrations, managing proof of concepts, and ensuring customer success throughout the entire journey. This position offers an exciting opportunity to work with cutting-edge technology while helping organizations transform their API infrastructure. Kong's mission is to build the nervous system that will safely and reliably connect all of humankind, with APIs serving as the connective tissue of the cloud.

The ideal candidate brings 8+ years of industry experience, with at least 3 years in pre-sales solution engineering. You'll need to demonstrate expertise in API management, middleware, and cloud technologies, while being comfortable presenting to C-level executives. This role offers the chance to work in a fast-paced startup environment while contributing to a product that processes 83% of today's web traffic through API calls.

Working in a hybrid setting in Singapore, you'll collaborate with cross-functional teams including sales, customer success, product, and engineering to ensure 100% customer satisfaction. This is an excellent opportunity for someone who wants to combine technical expertise with business impact while working for a rapidly growing leader in the API management space.

Last updated 10 hours ago

Responsibilities For Solutions Engineer

  • Support field sales in helping customers understand the value of Kong API Management & Connectivity solutions
  • Grow trusted client relationships throughout the entire sales lifecycle
  • Lead and manage PoCs throughout the entire evaluation process
  • Work with Customer Success team to enable new customers
  • Support and enable partners to drive customer success
  • Coordinate with support, product, and engineering teams
  • Participate in creative lead-generating activities
  • Travel as required

Requirements For Solutions Engineer

Kubernetes
  • 8+ years of industry experience in software and technology
  • 3+ years of pre-sales Solution Engineering or relevant experience at SaaS/Open-source/Enterprise Software company
  • Experience with middleware, API management, integration, open-source technology and Kubernetes
  • Knowledge of API Management, Cloud computing trends, and open-source business models
  • Ability to present and lead discussions with C or Director level executives
  • Enthusiasm for working in a high-profile, fast-paced startup culture

Interested in this job?

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