Software Engineer - Customer

Kraken is revolutionizing the energy sector with their innovative technology platform focused on creating a smart, sustainable energy system. As a Software Engineer in the Customer team, you'll be at the forefront of transforming the energy industry through AI-driven solutions. The role involves tackling complex challenges in the UK utilities market, processing massive amounts of meter data, and contributing to a platform that optimizes renewable generation and enables superior customer experiences.

The position offers an opportunity to make a real impact on climate change, as Kraken is the largest investor in solar generation in the UK and is actively funding wind and anaerobic digestion projects. You'll be working on cutting-edge technology that helps people transition to greener technology and renewable energy, contributing to the UK's lower carbon future.

The team faces interesting technical challenges, from processing tens of millions of meter readings daily to implementing machine learning pipelines for consumption prediction. You'll be working in a unique culture that values autonomy, quick decision-making, and innovation. The company offers a flexible and inclusive work environment, with a strong emphasis on finding the right fit rather than checking every box.

Kraken's Customer platform is building the most AI-driven, innovative, forward-thinking platform for energy management, handling everything from resource optimization to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems, billing, meter data management, CRM, and AI-driven communications.

The role requires strong attention to detail and problem-solving skills, with opportunities to work on complex domain modeling and system scaling challenges. The company offers competitive compensation and benefits, though specific salary details are discussed during the recruitment process to ensure proper alignment with experience.