Customer Success Engineer

KrakenFlex is a technology company at the forefront of creating a smart, sustainable energy system. As a Customer Success Engineer, you'll play a crucial role in delivering value to customers through problem-solving, technical support, and collaboration with various teams. You'll address product-related queries, analyze customer needs, provide training, and work on automating tasks to improve customer experience. This role requires a blend of technical expertise and strong communication skills, as you'll be interfacing with both technical and non-technical stakeholders. You'll be part of an agile development environment, contributing to system design, test-driven development, and operations. The ideal candidate should have a keen interest in learning about the electricity system and how grid-scale batteries contribute to network stability. KrakenFlex offers a unique culture that values autonomy, quick learning, and innovation. While specific salary details are not provided, the company emphasizes matching experience with appropriate compensation and offers various perks to its employees. This is an excellent opportunity for someone passionate about technology and sustainable energy to make a significant impact in shaping a better, more sustainable future.