Service Desk Engineer
Description For Service Desk Engineer
La Fosse is seeking a Service Desk Engineer for a permanent position based in London with a hybrid work arrangement. This role focuses on providing technical support and maintaining IT infrastructure. The ideal candidate will have experience with Windows systems, Office 365, Active Directory, and networking fundamentals. They will be responsible for managing user support through ticketing systems and ensuring smooth operation of IT services. This position requires hands-on experience with modern enterprise IT tools and systems, making it an excellent opportunity for someone looking to grow their career in IT support and infrastructure management. The role offers stability with a permanent position and the flexibility of hybrid working arrangements. Candidates must have the right to work in the UK as sponsorship is not available for this position.
Requirements For Service Desk Engineer
- Strong knowledge of Microsoft Windows operating systems (10/11)
- Experience with Office 365 suite (including Outlook, Teams, SharePoint, and OneDrive)
- Knowledge of Active Directory and Azure Active Directory, including user and group management
- Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN
- Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, or Jira)
- Minimum of 1 year experience in a similar role
- Right to work in the UK (no visa sponsorship available)
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