Series C startup transforming Customer Experience landscape with speech AI, NLP/NLU, and information retrieval systems.

Level AI is a Series C startup based in Mountain View, CA, that's revolutionizing the Customer Experience landscape through advanced speech AI, NLP/NLU, and information retrieval systems. Our platform provides real-time insights to contact center stakeholders, enabling data-driven decision-making to enhance service levels and agent performance.

As a Senior Frontend Engineer, you'll be at the forefront of developing innovative web solutions for our AI-driven enterprise applications. You'll work alongside experts from leading tech companies like Amazon, Facebook, and Google, contributing to high-impact projects that shape the future of customer experience.

The role demands expertise in modern frontend technologies including React, TypeScript, and various web technologies. You'll be responsible for building scalable, performant user experiences, defining frontend architecture, and driving engineering excellence. The position offers an opportunity to work with cutting-edge AI technology while building products that millions of customers will experience.

We're looking for someone with strong technical foundations, proven experience in frontend development, and the ability to architect complex systems. The ideal candidate will have 4+ years of frontend experience, strong understanding of modern web technologies, and experience with enterprise B2B software development.

Join us in our mission to transform customer service experiences through AI innovation. You'll be part of a dynamic environment that values learning, growth, and pushing the boundaries of what's possible in AI-driven enterprise solutions.

Senior Frontend Engineer role at Level AI, building innovative AI-powered customer experience solutions using React and TypeScript.

Senior Frontend Engineer

Series C startup revolutionizing customer engagement by transforming contact centers using AI-native platform and Large Language Models.

Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California, revolutionizing customer engagement through AI-powered contact center solutions. Our platform leverages advanced technologies including Large Language Models to extract valuable insights from customer interactions, helping organizations enhance customer experience and drive growth.

As a Senior FullStack Engineer, you'll work with cutting-edge technologies and play a crucial role in shaping AI-driven enterprise applications. You'll collaborate directly with experienced professionals from companies like Amazon, Facebook, and Google. The role combines both frontend and backend development, requiring expertise in Python-Django, React, JavaScript, and database management.

The position offers an exciting opportunity to work on end-to-end feature development, building sophisticated web interfaces, and creating robust API layers. You'll be responsible for translating designs into high-quality code and building reusable components for future use. The ideal candidate should have 4-6 years of fullstack development experience, strong proficiency in Django and React, and experience with relational databases.

Join our team to work on innovative AI solutions while having fun, learning new technologies, and growing professionally. We offer market-leading compensation and the chance to be part of a forward-thinking company that's consistently updated with the latest AI innovations. This hybrid role is based in Noida, India, offering flexibility while maintaining collaborative work environment.

Senior FullStack Engineer position at Level AI, working on AI-powered customer engagement platform using Python, React, and modern web technologies.

Senior FullStack Engineer - AI

AI-native platform revolutionizing customer engagement in contact centers through Large Language Models and advanced technologies.

Level AI, a Series C startup founded in 2019 and headquartered in Mountain View, California, is transforming the customer service industry through its AI-native platform. The company leverages advanced technologies including Large Language Models to revolutionize contact centers by extracting deep insights from customer interactions.

As a Tech Support Engineer, you'll be joining a dynamic team with experience from industry leaders like Amazon Alexa, Facebook, and Google. You'll play a crucial role in ensuring customer satisfaction by providing technical support and troubleshooting for Level AI's software platform. This position requires expertise in SaaS applications, strong problem-solving abilities, and excellent communication skills.

The role involves close collaboration with Customer Success and Engineering teams, requiring you to be both technically proficient and customer-oriented. You'll be responsible for handling complex technical queries, documenting solutions, and contributing to the development of scalable support processes. This is an excellent opportunity for someone who wants to work with cutting-edge AI technology while making a direct impact on customer experience.

Level AI offers a unique environment where employees are trusted and empowered to forge their own path to success. The company maintains its competitive edge by consistently updating its platform with the latest AI innovations, making it an ideal place for professionals who want to stay at the forefront of technological advancement in customer engagement solutions.

Tech Support Engineer position at Level AI, providing technical support and troubleshooting for AI-powered customer engagement platform.

Tech Support Engineer

Level AI is a Series C startup revolutionizing customer engagement by transforming contact centers into strategic assets using AI-native platforms and Large Language Models.

Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. We're revolutionizing customer engagement by transforming contact centers into strategic assets using our AI-native platform. Our technology leverages advanced Large Language Models to extract deep insights from customer interactions, providing actionable intelligence to enhance customer experience and drive growth.

As a FullStack Engineer - AI, you'll be working with cutting-edge technologies and playing a high-impact role in shaping the future of AI-driven enterprise applications. You'll collaborate directly with experienced professionals from top tech companies like Amazon, Facebook, and Google.

Your responsibilities will include:
- End-to-end development of features and tools
- Building cutting-edge web interfaces for customer-facing tools
- Translating designs into high-quality full-stack code
- Developing new features using React and backend tools (Django, NodeJS)
- Building reusable components and front-end libraries
- Creating RESTful API layers for our backend system

We're looking for candidates with:
- 1-3 years of Fullstack development experience
- Strong proficiency in JavaScript, HTML, CSS, and React
- Expertise in Django framework and Python
- Experience with relational databases like Postgres or MySQL
- A Bachelor's degree in Computer Science or related fields

We offer market-leading compensation based on your skills and aptitude. Join us at Level AI to have fun, learn new things, and grow alongside an innovative team that's consistently updated with the latest AI advancements. Help us shape the most adaptive and forward-thinking solution in the industry!

FullStack Engineer - AI position at Level AI, revolutionizing customer engagement with AI-driven solutions in Delhi, India.

FullStack Engineer - AI

Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using AI-native platform and Large Language Models.

Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. Our AI-native platform leverages advanced technologies like Large Language Models to extract deep insights from customer interactions, empowering organizations to enhance customer experience and drive growth. We provide real-time insights for data-driven decision-making in contact centers, improving service levels and agent performance.

As a Backend Engineer in Customer Engineering, you'll work on high-impact projects shaping the future of AI-driven enterprise applications. You'll innovate, build, and maintain products/features experienced by millions of customers. Your responsibilities include designing and coding solutions for broadly defined problems, driving best practices and engineering excellence, developing architecture for new and current systems, and working in an agile environment.

Key requirements:
- B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes
- 2-3 years of backend experience, preferably with Python
- Experience with Django is highly desirable
- Strong understanding of relational databases, data management, and REST API design
- Machine learning experience in NLP is preferable
- Excellent problem-solving skills and sound understanding of core Computer Science concepts

We offer market-leading compensation based on skills and aptitude. Join us in redefining possibilities in AI-driven customer engagement!

Backend Engineer role at Level AI, revolutionizing customer engagement with AI-driven solutions for contact centers.

Backend Engineer - Customer Engineering

Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. They revolutionize customer engagement by transforming contact centers into strategic assets using an AI-native platform leveraging advanced technologies like Large Language Models. 

As a Machine Learning Engineer, you'll play a crucial role in developing, deploying, and maintaining cutting-edge machine learning models. You'll work with ML/NLP Engineers and cross-functional teams to build scalable, high-performance machine learning & NLP solutions.

Key responsibilities include:
- Understanding customer needs and innovating with cutting-edge ML techniques
- Collaborating with teams to integrate AI solutions into products
- Optimizing ML models for performance, scalability, and efficiency
- Building and owning scalable production NLP pipelines
- Implementing post-deployment monitoring and continual learning capabilities
- Keeping up with state-of-the-art techniques and knowledge sharing
- Contributing to prompt engineering efforts

Requirements:
- Bachelor's in Computer Science or Mathematics with 1+ years of ML and NLP experience
- Proficiency in Python, SQL, and basic Data Structures and Algorithms
- Experience with data engineering, ML concepts, and NLP problems
- Familiarity with Transformer-based Language Models and Deep Learning frameworks
- Experience with ML model deployments and cloud platforms

Level AI offers market-leading compensation and the opportunity to work with experienced professionals from top tech companies. Join us in shaping the future of AI-driven enterprise applications!

Join Level AI as a Machine Learning Engineer to develop cutting-edge AI solutions for customer engagement in contact centers.

Level AI Engineering Jobs

Series C startup transforming Customer Experience landscape with speech AI, NLP/NLU, and information retrieval systems.