Backend Engineer - Customer Engineering

Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. Our AI-native platform leverages advanced technologies like Large Language Models to extract deep insights from customer interactions, empowering organizations to enhance customer experience and drive growth. We provide real-time insights for data-driven decision-making in contact centers, improving service levels and agent performance.

As a Backend Engineer in Customer Engineering, you'll work on high-impact projects shaping the future of AI-driven enterprise applications. You'll innovate, build, and maintain products/features experienced by millions of customers. Your responsibilities include designing and coding solutions for broadly defined problems, driving best practices and engineering excellence, developing architecture for new and current systems, and working in an agile environment.

Key requirements:

• B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes
• 2-3 years of backend experience, preferably with Python
• Experience with Django is highly desirable
• Strong understanding of relational databases, data management, and REST API design
• Machine learning experience in NLP is preferable
• Excellent problem-solving skills and sound understanding of core Computer Science concepts

We offer market-leading compensation based on skills and aptitude. Join us in redefining possibilities in AI-driven customer engagement!