Global leader in labor market insights providing solutions across six continents to drive economic prosperity and mobility.

Lightcast, a global leader in labor market insights, is seeking a Senior Infrastructure Engineer to join their team in a hybrid work environment. This role presents an exciting opportunity to make a significant impact in a company that drives economic prosperity across six continents.

As a Senior Infrastructure Engineer, you'll be at the forefront of designing and implementing critical IT infrastructure. Your responsibilities will span from leading complex infrastructure projects to ensuring system security and reliability. You'll work with cutting-edge technologies including cloud platforms like AWS, Azure, or GCP, and utilize your expertise in Python and PostgreSQL to create efficient solutions.

The ideal candidate brings strong technical expertise in infrastructure design, cloud platforms, and security principles, combined with leadership capabilities. You'll be responsible for mentoring junior engineers while maintaining and optimizing system performance. Your role will be crucial in ensuring the organization's infrastructure remains scalable, secure, and efficient.

Working at Lightcast offers more than just technical challenges. You'll be part of a supportive and collaborative environment that values diversity and inclusion. The company maintains offices across the globe, including headquarters in Moscow, ID and Boston, MA, fostering a truly international work culture. They offer competitive compensation and benefits, along with opportunities to work with cutting-edge technologies.

This position is perfect for a seasoned infrastructure engineer who wants to make a meaningful impact while working with a global team. You'll have the chance to shape the company's technical infrastructure while contributing to their mission of driving economic prosperity and mobility through data-driven insights.

Senior Infrastructure Engineer role focusing on designing and managing IT infrastructure, cloud services, and security compliance.

Sr Infrastructure Engineer

Global leader in labor market insights providing solutions for economic prosperity and mobility across six continents.

Lightcast, a global leader in labor market insights, is seeking an Associate Customer Support Engineer to be the first point of contact for their customers. This role is crucial in helping customers maximize the value they provide to learners and job seekers. The position involves handling inbound support requests, establishing customer relationships, and utilizing internal resources to provide timely solutions.

As an Associate Customer Support Engineer, you'll be responsible for diagnosing customer inquiries, investigating resolutions, and maintaining clear communication throughout the support process. You'll work with internal knowledge bases and FAQs to provide accurate solutions, while also collaborating with Senior Product Support Engineers when escalation is needed.

The ideal candidate should possess strong English communication skills, technical aptitude with web-based applications, and the ability to work independently in a fast-paced environment. This role requires flexibility with working hours, including rotating shifts covering nights, weekends, and holidays.

Lightcast maintains offices across the globe, including headquarters in Moscow (ID), Boston (MA), and locations in the United Kingdom, Europe, and India. The company is committed to diversity, equity, and inclusion, welcoming professionals from all backgrounds. This hybrid position offers an opportunity to join a company dedicated to driving economic prosperity and mobility through data-driven insights.

The role offers a competitive salary range and the chance to work with a diverse, global team while developing expertise in customer support and technical problem-solving. Join Lightcast to be part of a company that values equal employment opportunity and encourages employees to bring their authentic selves to work.

Associate Customer Support Engineer position at Lightcast, providing first-line technical support and solutions for customers while working in a hybrid environment in Chennai.

Associate Customer Support Engineer

Global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA), providing insights for economic prosperity and mobility.

Lightcast, a global leader in labor market insights, is seeking a Senior Customer Support Engineer to join their team in a hybrid work environment. This role is crucial for maintaining the high standards of customer support and technical problem-solving within the organization.

As a Senior Customer Support Engineer, you'll be at the forefront of investigating and resolving escalated customer support issues while serving as a mentor to Customer Support Engineers. Your daily responsibilities will include determining root causes of customer issues, analyzing support metrics and trends, and collaborating with top engineers at Lightcast to develop automated solutions for operational challenges.

The ideal candidate brings 4 years of work experience, with at least 2 years specifically in technical support or related fields. Your expertise should span across supporting 24x7x365 systems, globally distributed customers, and SaaS applications. Technical proficiency in HTTP APIs, networking protocols, and related tooling is essential.

What makes this role particularly exciting is the opportunity to work with enterprise customers, helping them integrate Lightcast data into their applications through APIs. You'll be instrumental in delivering unique insights and exceptional value to learners and job seekers. The position offers competitive compensation ranging from ₹4,80,000 to ₹7,00,000 annually.

Lightcast maintains a strong commitment to diversity, equity, and inclusion, welcoming professionals from all backgrounds. With offices across six continents and headquarters in Moscow (ID) and Boston (MA), you'll be part of a truly global organization dedicated to driving economic prosperity and mobility through data-driven insights.

Senior Customer Support Engineer position at Lightcast, focusing on resolving escalated technical issues and mentoring support team members in a hybrid work environment.

Senior Customer Support Engineer

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India.

As a Staff Software Engineer at Lightcast, you will play a crucial role in designing, developing, and delivering complex software solutions that drive project success. This position offers an opportunity to take on strategic responsibilities, contribute to architectural decisions, and provide technical leadership. You'll be working with cutting-edge technologies, including C++, Python, and cloud platforms like AWS, while also engaging with ML/AI models.

Lightcast is a global leader in labor market insights, with a mission to drive economic prosperity and mobility across six continents. As part of our team, you'll collaborate with cross-functional groups to translate business objectives into technical solutions, mentor junior engineers, and champion best practices in software development.

The ideal candidate will have a strong background in C/C++ development, with additional skills in languages like Python, Java, and C#. You'll need experience with containerization, cloud platforms, and distributed systems. Your 6+ years of professional experience should demonstrate a track record of delivering high-quality software solutions and leading successful projects.

This hybrid role, based in Chennai, India, offers the flexibility of remote work combined with in-office collaboration. You'll be part of a diverse, inclusive workplace that values authenticity and encourages employees to bring their best selves to work.

Join Lightcast to leverage your technical expertise, leadership skills, and innovative thinking to make a significant impact on global labor market insights and contribute to economic prosperity worldwide.

Lead software development projects and mentor engineers at Lightcast, a global labor market insights leader. C++, cloud, and leadership skills required.

Staff Software Engineer

As a Senior Software Engineer at Lightcast, you will play a key role in designing and developing complex software solutions to meet the evolving needs of our clients. Building upon your solid foundation in software engineering, you will take on more advanced responsibilities, lead technical initiatives, and mentor junior team members. Your expertise will contribute to the success of our projects and drive innovation within our organization.

## Major Responsibilities:
- Lead the design, development, and implementation of software solutions
- Collaborate with cross-functional teams to gather and analyze requirements
- Mentor and guide other software engineers
- Conduct thorough testing and debugging of software
- Collaborate with stakeholders to identify areas for process improvement
- Stay updated with emerging technologies and industry trends
- Participate in code reviews
- Proactively identify and address technical risks and challenges

## Skills:
- Work with C, C++, Python, JSON, Regex, Machine Learning, Git, GitLab, RabbitMQ, gRPC, C#, Java, Docker, Kubernetes, AWS
- Core product development in C/C++
- Agile Methodology
- Able to modularize and refactor existing software code
- Willing to take ownership and responsibility within the team
- Guide and mentor new team members
- Code/Data review
- Client support activities

## Abilities:
- Advanced proficiency in C++
- In-depth understanding of software development principles, design patterns, and architectural concepts
- Familiarity with cloud platforms and services (e.g., AWS)
- Strong problem-solving and debugging skills
- Understanding of software testing principles and methodologies
- Demonstrates strong technical expertise and a track record of successfully delivering software solutions
- Excellent problem-solving and analytical skills, with the ability to design robust and scalable architectures
- Strong mentoring skills to guide and inspire team members
- Effective communication and collaboration skills to work with cross-functional teams and stakeholders
- Detail-oriented, focused on writing clean, efficient, and maintainable code
- Ability to prioritize and manage multiple tasks and projects in a dynamic environment

## About Lightcast:
Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Senior Software Engineer role at Lightcast, leading complex software solutions and mentoring team members.

Lightcast Engineering Jobs

Global leader in labor market insights providing solutions across six continents to drive economic prosperity and mobility.