Support Engineer - Network

LightEdge Solutions is a well-established IT services provider with over two decades of experience, specializing in delivering comprehensive cloud and infrastructure solutions. They are seeking a Support Engineer to join their network team in a hybrid work environment. This role represents an exciting opportunity for a mid-level professional with at least 3 years of experience in cloud or MSP environments.

The position involves working with cutting-edge technologies across various technical domains, including network architecture, storage solutions, and disaster recovery. As a Support Engineer, you'll be responsible for handling complex technical escalations, collaborating with senior engineers, and contributing to operational improvements.

The ideal candidate should possess strong technical expertise in Cisco networking, virtualization (particularly VMware), and storage solutions. Knowledge of backup software like Acronis and disaster recovery solutions like Zerto is crucial. The role requires excellent communication skills and the ability to work independently while maintaining professional composure under pressure.

LightEdge offers a dynamic work environment with opportunities for professional growth and exposure to advanced technologies. The company maintains high standards of security and compliance, regularly undergoing third-party audits for various certifications including ISO 20000-1, ISO 27001, and HIPAA.

This position would be perfect for someone who is passionate about creating business solutions using cutting-edge technology and wants to be part of a rapidly growing team. The role offers the chance to work with multiple departments and stakeholders, providing ample opportunities for learning and career advancement in a company that values innovation and excellence in customer support.