Manager, Product Quality

LinkedIn, the world's largest professional network, is seeking a strategic Product Quality Manager to lead and transform their quality assurance initiatives in Bangalore, India. This hybrid role offers an exciting opportunity to champion product quality in a fast-paced, hyper-growth environment. The position involves leading a team of Technical Services Managers who act as the crucial bridge between Global Customer Operations and Engineering.

The role demands a unique blend of technical expertise, leadership skills, and customer-focused mindset. You'll be responsible for monitoring product health through various data sources, managing complex escalations, and driving strategic quality improvements across the organization. Your team will be the final escalation point for the most challenging technical issues, requiring both deep problem-solving abilities and excellent stakeholder management.

As a leader, you'll need to excel in developing and managing distributed teams, fostering collaboration across departments, and implementing data-driven quality metrics. The position requires 7+ years of technical experience and 2+ years of people management, with a strong foundation in quality assurance, technical support, or software engineering.

This is an excellent opportunity for someone passionate about product quality and user experience, with the ability to influence at all levels of the organization. You'll work in a culture that values member satisfaction, technical excellence, and continuous improvement, while enjoying the benefits of working for a global technology leader committed to creating economic opportunities for professionals worldwide.