Manager, Product Quality

LinkedIn is seeking a strategic, customer-focused Product Quality Manager to lead and transform their quality assurance operations in Bangalore, India. This hybrid role offers a unique opportunity to champion product quality in a fast-paced, hyper-growth environment. The position involves leading a team of Technical Services Managers who serve as the crucial link between Global Customer Operations and Engineering.

The role combines technical expertise with strategic leadership, requiring the manager to oversee product health monitoring, analyze data from multiple sources, and drive quality improvements across the organization. The team handles complex escalations and works directly with Engineering and Product Management to implement solutions that enhance member experience.

Key responsibilities include developing quality metrics, conducting regular reviews, and fostering collaboration across departments. The ideal candidate will have 7+ years of technical experience, proven leadership abilities, and strong analytical skills. They should be comfortable working with SQL, data analysis tools, and issue management systems.

This position offers the opportunity to make a significant impact on LinkedIn's product quality while working with a distributed team in a flexible environment. The role combines technical problem-solving with strategic thinking, making it ideal for someone passionate about quality assurance and team leadership.

The successful candidate will play a crucial role in elevating quality standards, driving member satisfaction, and contributing to LinkedIn's mission of creating economic opportunity for every member of the global workforce. This is an excellent opportunity for a quality-focused leader who wants to shape product excellence at a world-leading professional network.