LinkedIn is seeking a strategic, customer-focused leader to champion product quality in a fast-paced, hyper-growth environment. This Senior Manager, Product Quality role is a hybrid position based in Omaha, NE, offering a competitive salary range of $149,000 to $247,000 per year.
As a Leader of Product Quality, you'll have extensive scope over a multibillion-dollar line of business, working across LinkedIn's ecosystem to implement proactive friction identification and swift resolution. You'll lead a global team of Technical Services Managers who serve as the primary interface between Member & Customer Success (MCS) and Engineering & Product (R&D) teams.
The role requires 8+ years of experience in product quality or related technical fields, along with 2+ years of people management experience. You'll be responsible for shaping vision and strategy, enhancing product quality, and driving operational efficiency across LinkedIn's consumer products. Key responsibilities include developing team members, partnering with engineering and product leadership, conducting quality reviews, and championing a culture of putting members first.
LinkedIn offers a comprehensive benefits package including competitive base pay, annual performance bonus, stock options, and full healthcare coverage. The company culture is built on trust, care, inclusion, and fun – where everyone has the opportunity to succeed. You'll be joining the world's largest professional network, working to create economic opportunity for every member of the global workforce.
This position is ideal for someone who combines strong technical expertise with excellent leadership abilities, can effectively communicate complex subjects to various audiences, and has a proven track record of driving strategic initiatives. You'll play a crucial role in raising the bar on quality and customer delight, focusing on experimenting, innovating, and making a scalable impact in enabling member and customer success.
The role offers the opportunity to work with cutting-edge technology while making a significant impact on product quality at a global scale. If you're passionate about quality, leadership, and driving meaningful change in how professionals connect and grow, this role at LinkedIn could be your next career milestone.