Technical Services Manager

LinkedIn, the world's largest professional network, is seeking a Technical Services Manager to join their team in a hybrid work environment. This role represents a unique opportunity to impact product quality and member experience at scale.

The Technical Services Manager will serve as a crucial bridge between technical support and engineering teams, monitoring product health and quality through various data sources including real-time monitoring, member escalations, and social media feedback. This position requires strong technical expertise combined with excellent analytical and communication skills.

Key responsibilities include investigating and resolving complex technical issues, driving quality improvement initiatives, and working closely with Product and Engineering stakeholders. The role involves leading team projects, analyzing large datasets to identify trends, and ensuring support readiness for new product launches.

The ideal candidate will bring 6+ years of relevant experience, strong technical background including SQL, Python, and Java skills, and the ability to work effectively with both technical and non-technical stakeholders. This position offers competitive compensation ranging from $103,000 to $170,000 annually, along with the opportunity to work at one of tech's most influential companies.

LinkedIn offers a flexible hybrid work environment, allowing you to split time between home and office, fostering both productivity and team collaboration. The role can be based in Sunnyvale, San Francisco, or Mountain View, providing flexibility in location while maintaining strong team connections.

This is an excellent opportunity for a technical leader who wants to impact millions of professionals worldwide while working with cutting-edge technology and a talented team committed to creating economic opportunity for every member of the global workforce.