LinkedIn, the world's largest professional network, is seeking a Technical Services Manager to join their team in a hybrid work environment. This role is pivotal in maintaining product health and quality through data-driven monitoring and analysis. The position offers a competitive salary range of $103,000 to $170,000 and requires 6+ years of relevant experience.
As a Technical Services Manager, you'll be responsible for monitoring product health using multiple data sources, including real-time monitoring, member escalations, and social media. You'll work directly with Engineering and Product Management teams to implement changes that enhance member and customer experience. The role involves investigating complex technical issues, analyzing member bugs, and driving strategic initiatives to improve product quality.
The ideal candidate should have a strong technical background with a BA/BS in Computer Science or related field, experience with various programming languages and technologies including SQL, Python, Java, and JavaScript. You'll need to demonstrate excellent analytical skills and the ability to communicate complex technical concepts to diverse audiences.
This position offers an opportunity to impact product quality at scale, working with cross-functional teams in a collaborative environment. You'll be part of LinkedIn's mission to create economic opportunity for every member of the global workforce while enjoying the benefits of working for a leading tech company. The hybrid work model allows for flexibility while maintaining team connection and collaboration.
The role combines technical expertise with leadership responsibilities, making it ideal for someone who enjoys both hands-on technical work and strategic planning. You'll be instrumental in shaping product quality initiatives and driving continuous improvement in LinkedIn's technical services.