Find LivePerson Senior Software Engineer software engineering jobs

Global leader in trustworthy and equal AI for business, powering conversational interactions for leading brands through their Conversational Cloud platform.

LivePerson, a NASDAQ-listed company (LPSN), stands at the forefront of AI-driven business solutions, serving hundreds of leading global brands including HSBC, Chipotle, and Virgin Media. Our Conversational Cloud platform facilitates billions of monthly interactions, leveraging rich data sets and advanced safety tools to harness the power of Generative AI and Large Language Models.

As a Senior Technical Support Engineer, you'll join a dynamic team dedicated to providing enterprise-level customer support. This role combines technical expertise with customer service excellence, requiring deep knowledge of cloud technologies and strong troubleshooting abilities. You'll serve as a technical focal point, managing complex issues while mentoring junior team members.

The position offers a unique opportunity to work with cutting-edge AI and cloud technologies while solving challenging technical problems. You'll collaborate with cross-functional teams, including Product Management and R&D, to deliver comprehensive solutions. The role demands strong analytical skills, excellent communication abilities, and the capability to thrive in a fast-paced environment.

LivePerson offers a flexible, inclusive workplace culture that values innovation and personal growth. With a global presence and remote-friendly policies, we've been recognized by Fast Company, Newsweek, and BuiltIn as a top workplace. Join us in shaping the future of AI-driven customer engagement while enjoying comprehensive benefits and career development opportunities.

Senior Technical Support Engineer role at LivePerson, leading AI-driven customer support solutions for enterprise clients.

Senior Technical Support Engineer

Global leader in enterprise conversations powering nearly a billion conversational interactions monthly through Conversational Cloud platform.

LivePerson (NASDAQ: LPSN) is revolutionizing enterprise conversations as the global leader in conversational AI. Working with major brands like HSBC, Chipotle, and Virgin Media, we process nearly a billion conversational interactions monthly through our Conversational Cloud platform. This role offers an exciting opportunity to join our data engineering team, where you'll be instrumental in building and maintaining crucial data infrastructure.

As our Database Administrator / Data Engineer, you'll be at the forefront of designing and implementing robust data solutions. You'll work with cutting-edge technologies including Python, Apache Airflow, DBT, and cloud platforms to create scalable data pipelines and warehouses. The role combines technical expertise with strategic thinking, as you'll be responsible for data governance, security, and optimization.

We offer a unique work environment that celebrates diversity and fosters innovation. Our culture encourages meaningful connections and continuous learning, with comprehensive benefits including parental leave, education support, and equity opportunities. We're proud to be recognized by Fast Company, Newsweek, and BuiltIn as a top innovative and remote-friendly workplace.

The ideal candidate will bring 6+ years of data engineering experience, strong Python skills, and expertise in data modeling. You'll join a team that values collaboration, problem-solving, and continuous improvement, working on projects that directly impact millions of consumer interactions. If you're passionate about data engineering and want to work with a company that's shaping the future of conversational AI, this role offers the perfect opportunity to make a significant impact while growing your career.

Senior Data Engineer role at LivePerson, focusing on database administration, data pipeline development, and ETL processes using Python, SQL, and cloud technologies.

Database Administrator / Data Engineer

Global leader in enterprise conversations, powering nearly a billion conversational interactions monthly through Conversational Cloud platform for leading brands.

LivePerson, a NASDAQ-listed company, leads the enterprise conversation space, serving major brands like HSBC, Chipotle, and Virgin Media through their Conversational Cloud platform. The platform facilitates nearly a billion monthly conversational interactions, providing rich data for Conversational AI implementations.

As a QA Engineer at LivePerson, you'll join an inspired, customer-obsessed engineering organization dedicated to redefining the Conversational AI industry. The role involves working in small, collaborative, agile teams with clear missions focusing on quality and continuous improvement. You'll be responsible for comprehensive testing strategies, from manual testing to supporting automation initiatives.

The ideal candidate brings 6+ years of QA experience, strong technical skills, and a passion for quality. You'll work with modern tools and technologies, including Jira, Postman, and various testing frameworks. The role offers growth opportunities through hands-on experience with cutting-edge Conversational AI technology and professional development resources.

LivePerson fosters an inclusive workplace culture that values meaningful connection, collaboration, and innovation. The company has earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative and remote-friendly workplace. You'll be part of a diverse team working on solutions that impact millions of consumers worldwide, with the opportunity to shape the future of conversational AI.

Senior QA Engineer role at LivePerson, leading enterprise conversations platform, focusing on manual and automated testing for Conversational AI solutions.

QA Engineer

Global leader in enterprise conversations, powering nearly a billion conversational interactions monthly.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands. We're seeking a Database Administrator / Data Engineer to join our team. In this role, you'll design, build, and maintain infrastructure for data acquisition, storage, and processing. Key responsibilities include developing data pipelines, warehouses, and ETL processes, ensuring data security and integrity, monitoring database performance, and implementing data governance frameworks. You'll work with advanced data modeling techniques, create reliable data pipelines, and collaborate with various stakeholders. 

We offer a diverse and inclusive workplace that encourages innovation and personal growth. Benefits include health coverage, vacation time, and professional development opportunities. LivePerson is recognized for being a top innovative, beloved, and remote-friendly workplace.

Requirements include 6+ years of Data Engineer experience, proficiency in Python, Apache Airflow, and DBT, advanced SQL skills, and cloud experience. A background in Computer Science or a related field is preferred. Experience with Snowflake is a significant advantage.

At LivePerson, we celebrate diversity and empower our team to create impactful global conversations. We're committed to equal opportunity employment and providing reasonable accommodations to applicants with disabilities. Join us in shaping the future of enterprise customer conversations!

Senior Database Administrator / Data Engineer role at LivePerson, global leader in enterprise conversations.

Global leader in enterprise conversations, powering nearly a billion conversational interactions monthly using Conversational AI.

LivePerson, the global leader in enterprise conversations, is seeking a QA Automation Engineer to join our innovative team. As a NASDAQ-listed company powering nearly a billion conversational interactions monthly for leading brands like HSBC, Chipotle, and Virgin Media, we're at the forefront of Conversational AI.

In this role, you'll be responsible for ensuring the highest standards of quality assurance automation for our most central and high-traffic UI group. You'll design and implement automation systems, develop advanced frameworks, and spearhead automation processes across multiple platforms. Working closely with development teams, you'll integrate automation seamlessly into the development lifecycle and advocate for best practices.

We're looking for someone with at least five years of experience in QA automation engineering, strong programming skills, and expertise in designing and maintaining automation frameworks for UI interfaces and API-based applications. Experience with CI/CD methodologies and tools is crucial.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. We offer competitive benefits including health coverage, vacation time, and generous tuition reimbursement. Join us in redefining the Conversational AI industry and creating better customer experiences globally.

#LI-Remote

Senior QA Automation Engineer at LivePerson, leading enterprise conversations and Conversational AI solutions.

Senior QA Automation Engineer

LivePerson is a global leader in trustworthy and equal AI for business, powering conversational interactions for hundreds of leading brands.

LivePerson (NASDAQ: LPSN) is seeking a Senior Technical Support Engineer to join their Support team. As a global leader in AI for business, LivePerson powers billions of conversational interactions monthly for hundreds of leading brands like HSBC, Chipotle, and Virgin Media. 

The ideal candidate will be the senior technical focal point for customer issues, owning and resolving cases within SLAs. You'll interact with customers, act as a liaison between various departments, and be a subject matter expert for LivePerson products. Key responsibilities include analyzing recurring issues, mentoring 2nd tier personnel, and potentially handling on-call duties.

Requirements include 5+ years of related experience, proficiency in SQL, knowledge of web technologies and protocols, and experience in troubleshooting complex technical issues. The role demands excellent communication skills, resilience in a fast-paced environment, and the ability to work with cross-functional teams.

LivePerson offers a flexible work environment with offices and WeWork locations worldwide. They pride themselves on being recognized by Fast Company, Newsweek, and BuiltIn as a top innovative, beloved, and remote-friendly workplace. Benefits include health coverage, vacation time, and development opportunities.

Join LivePerson to be part of a company that values inclusivity, fosters innovation, and is committed to providing top-notch support in the evolving cloud industry. This role offers the chance to work with cutting-edge AI technology and contribute to a billion conversational interactions every month, making a significant impact in the field of business AI.

Senior Technical Support Engineer at LivePerson: Lead customer support for AI-powered conversational platform, troubleshoot complex issues, and drive innovation in cloud technologies.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands like HSBC, Chipotle, and Virgin Media. We use our Conversational Cloud platform and Conversational AI to deliver better customer experiences.

As a QA Automation Engineer at LivePerson, you'll be responsible for ensuring the highest standards of quality assurance automation for our most central and high-traffic UI group. You'll design and implement automation systems, develop frameworks, create automation strategies, and work closely with development teams to integrate automation processes into the development lifecycle.

Key responsibilities include:
- Designing and implementing automation systems for various software applications
- Developing and maintaining advanced automation frameworks
- Creating and managing detailed automation strategies and scripts
- Spearheading automation of processes across multiple platforms
- Diagnosing issues and refining automation systems
- Developing expertise in CI/CD systems and advocating for best practices

We're looking for someone with:
- Minimum of five years of experience in QA automation engineering
- Expertise in designing, developing, and maintaining automation frameworks
- Strong programming skills
- Experience with CI/CD methodologies and tools
- Ability to work collaboratively in an Agile/Scrum environment

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. We offer competitive benefits including vacation time, pension, parental leave, and development opportunities. Join us in shaping the future of enterprise conversations and AI!

Senior QA Automation Engineer at LivePerson: Design and implement automation systems for enterprise conversation platform.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands like HSBC, Chipotle, and Virgin Media. We're seeking a Database Administrator / Data Engineer to join our team, playing a key role in designing, building, and maintaining infrastructure for data acquisition, storage, and processing.

Key Responsibilities:
- Ensure data security and integrity
- Monitor and optimize database performance
- Implement data governance frameworks
- Create and maintain data pipeline architecture
- Perform data modeling and integration

Requirements:
- 6+ years experience as a Data Engineer
- 3+ years experience in Core Python and Advanced SQL
- 3+ years experience with public cloud (AWS or similar)
- Bachelor's degree in Computer Science, Statistics, or related field
- Strong analytical skills for unstructured datasets

At LivePerson, we foster an inclusive workplace that encourages meaningful connection, collaboration, and innovation. We're proud to be recognized by Fast Company, Newsweek, and BuiltIn as a top innovative, beloved, and remote-friendly workplace. Join us in powering the future of enterprise conversations and Conversational AI!

Senior Database Administrator / Data Engineer role at LivePerson, global leader in enterprise conversations and Conversational AI.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands including HSBC, Chipotle, and Virgin Media. We use our Conversational Cloud platform to connect millions of consumers, providing rich data and safety tools to enhance customer experiences through Conversational AI.

As a Billing Systems Technical Lead or Developer at LivePerson, you'll be responsible for developing and customizing Salesforce Billing + CPQ solutions. You'll work closely with stakeholders to design and implement scalable solutions, reporting to the Associate Director of Business Systems. The role requires a proactive self-starter capable of managing multiple projects independently in a dynamic environment.

Key responsibilities include:
- Developing Salesforce solutions using Apex, Visualforce, and Lightning Components
- Collaborating with business teams to translate requirements into technical solutions
- Implementing complex workflows, validation rules, and process automations
- Integrating Salesforce with external systems using APIs and ETL tools
- Performing testing, debugging, and troubleshooting
- Staying current with Salesforce releases and best practices
- Providing technical support and mentoring junior developers

The ideal candidate will have 7+ years of experience with Salesforce Sales Cloud, CPQ, and Revenue Cloud, as well as a Bachelor's degree in a relevant field. Experience with ERP systems like NetSuite, SAP, or Oracle ERP is a plus.

At LivePerson, we foster an inclusive workplace that encourages meaningful connection, collaboration, and innovation. We celebrate diversity and empower our team to forge impactful conversations globally. Join us in creating better customer experiences through the power of Conversational AI!

Senior Billing Systems Technical Lead/Developer for Salesforce solutions at LivePerson, global leader in enterprise conversations.

Billing Systems Technical Lead/Developer

LivePerson is the global leader in enterprise conversations, powering nearly a billion conversational interactions every month for hundreds of leading brands.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

As a Senior Software Engineer (Software Development Engineer III - Full Stack NodeJS), you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering, expertly integrating it into the existing LivePerson offering and different contact center solutions. You will be exposed to new technologies and architectures, working with Principal engineers and architects to design and execute new solutions.

Key Responsibilities:
- Build and maintain scalable web applications with interactive and reactive UI using Angular/Vue
- Develop Javascript backend services with NodeJS
- Deliver testable, maintainable, and high-quality code
- Participate in technical design, implementation, testing, support, and peer code reviews
- Collaborate and interact with multiple engineering and Product teams

Requirements:
- 6+ years of experience in development with web frameworks for interactive and reactive UI
- 5 years of experience building successful production software systems
- Experience in development of Microservices, RESTful API, backend systems
- Expertise in Frontend Web Frameworks (Vue, Angular) and Backend Web Frameworks (NodeJS)
- Experience with code repository and deployment pipelines (GIT, Docker, and Kubernetes)
- Knowledge of relational or non-relational databases, including MySQL and Cassandra
- Bachelor's degree in Computer Science, engineering, or equivalent

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. We are continually looking for ways to improve our products and make things better, spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Join us in shaping the future of enterprise conversations and AI-powered customer experiences!

Senior Software Engineer role at LivePerson, building scalable web applications and backend services for enterprise conversations.

Senior Software Engineer

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. We're seeking a highly skilled Senior Data Engineer to join our Data, Models, and Decisions (DMD) team. You'll report to the Director of DMD and work in a staggered shift to provide overlap with the US EST time zone.

In this role, you'll:
- Create and maintain optimal data pipeline architecture
- Utilize advanced data modeling techniques (DBT preferred)
- Champion best practices for data pipelines, catalog, quality, and analysis
- Serve as a subject matter expert in Data Lake and Data Warehouse
- Conduct in-depth analysis of business data
- Collaborate cross-functionally with data engineers, data scientists, and other stakeholders

Qualifications:
- 6+ years of experience in a Data Engineer role
- 3+ years of experience in Core Python and Exploratory Data Analysis
- 3+ years of experience in Advanced SQL
- 3+ years of experience in public cloud (AWS or Similar)
- Bachelor's degree in Computer Science, Statistics, or another quantitative field

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. We offer amazing colleagues, opportunities to grow, great benefits, flexible time off, and free lunch on Fridays. Join us in building the future with trusted Conversational AI!

Senior Data Engineer at LivePerson: Build and optimize data pipelines, champion best practices, and drive data-led decision making in AI-powered conversational interactions.

LivePerson Senior Software Engineer Software Engineering Jobs

Find LivePerson Senior Software Engineer software engineering jobs