Billing Systems Technical Lead/Developer

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands including HSBC, Chipotle, and Virgin Media. We use our Conversational Cloud platform to connect millions of consumers, providing rich data and safety tools to enhance customer experiences through Conversational AI.

As a Billing Systems Technical Lead or Developer at LivePerson, you'll be responsible for developing and customizing Salesforce Billing + CPQ solutions. You'll work closely with stakeholders to design and implement scalable solutions, reporting to the Associate Director of Business Systems. The role requires a proactive self-starter capable of managing multiple projects independently in a dynamic environment.

Key responsibilities include:

• Developing Salesforce solutions using Apex, Visualforce, and Lightning Components
• Collaborating with business teams to translate requirements into technical solutions
• Implementing complex workflows, validation rules, and process automations
• Integrating Salesforce with external systems using APIs and ETL tools
• Performing testing, debugging, and troubleshooting
• Staying current with Salesforce releases and best practices
• Providing technical support and mentoring junior developers

The ideal candidate will have 7+ years of experience with Salesforce Sales Cloud, CPQ, and Revenue Cloud, as well as a Bachelor's degree in a relevant field. Experience with ERP systems like NetSuite, SAP, or Oracle ERP is a plus.

At LivePerson, we foster an inclusive workplace that encourages meaningful connection, collaboration, and innovation. We celebrate diversity and empower our team to forge impactful conversations globally. Join us in creating better customer experiences through the power of Conversational AI!