ML Platform Engineer
Description For ML Platform Engineer
LivePerson, a NASDAQ-listed company, leads the enterprise conversation space, serving major brands like HSBC, Chipotle, and Virgin Media through their Conversational Cloud platform. The role focuses on shaping the company's AI and data science initiatives, working with cutting-edge technologies including generative AI, LLM fine-tuning, and large-scale model deployment.
As an ML Platform Engineer, you'll be at the forefront of developing tools and services that manage LivePerson's AI efforts. The position offers an exciting opportunity to work on generative AI applications, feature extraction, experiment tracking, and training pipelines. You'll collaborate closely with data scientists to optimize ML models for production and ensure seamless integration with products and services.
The company culture promotes inclusivity, innovation, and meaningful connections. LivePerson has been recognized by Fast Company, Newsweek, and BuiltIn for being a top innovative and remote-friendly workplace. They offer comprehensive benefits including health coverage, generous time off, financial benefits, and professional development opportunities.
This role is perfect for someone passionate about ML engineering who wants to impact how AI-based products are built and deployed at scale. You'll be part of a team that powers nearly a billion conversational interactions monthly, providing unique opportunities to work with rich datasets and cutting-edge AI technologies.
Responsibilities For ML Platform Engineer
- Collaborate on the design and implementation of internal machine learning platform
- Collaborate on the design and implementation of consumer-facing Generative AI development product
- Design, build and integrate systems to manage the full machine learning lifecycle
- Work closely with data scientists to optimize training and serving of ML models & services
- Build effective monitoring systems to track system health and alert before incidents occur
Requirements For ML Platform Engineer
- 4+ years of software development experience
- Excellent working knowledge of Python 3
- Some model-building experience preferred
- Prior experience with ML engineering or MLOps-related topics is a plus
- Bachelor's degree in Computer Science, mathematics or engineering discipline
- Required to participate in on-call rotations as needed
Benefits For ML Platform Engineer
- Medical, dental, vision and wellbeing benefits
- 15 days PTO, Public holidays, 5 care days and 10 sick days
- ESPP, Basic life and AD&D insurance, long-term and short-term disability
- Parental leave, maternity support, fertility services
- Generous tuition reimbursement and access to internal professional development resources
- Health Service Navigator, Counseling Services & wellness resources
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