NOC Engineer

LivePerson, a NASDAQ-listed company, is revolutionizing enterprise conversations through its Conversational Cloud platform. As the global leader powering nearly a billion conversational interactions monthly, they serve hundreds of leading brands including HSBC, Chipotle, and Virgin Media. The NOC Engineer role is crucial in maintaining their massive infrastructure spanning 6 data centers worldwide, managing ~6K servers serving ~10K customers.

The position offers an opportunity to work with cutting-edge technologies in AI, bots, and real-time analytics. You'll be part of a team responsible for ensuring high service availability and performance, handling critical incidents, and maintaining communication with various stakeholders. The role requires a blend of technical expertise in cloud operations, particularly GCP and Linux, along with strong communication skills.

LivePerson offers a collaborative, inclusive workplace culture that encourages innovation and personal growth. They provide comprehensive benefits including health coverage, professional development opportunities, and a flexible remote work environment. The company's commitment to diversity and inclusion, coupled with its recognition from Fast Company, Newsweek, and BuiltIn, makes it an attractive destination for tech professionals seeking impactful work in conversational AI and enterprise communications.