Principal Frontend Engineer

LivePerson, the NASDAQ-listed global leader in enterprise conversations, is seeking a Principal Frontend Engineer to join their Workspaces Tribe within the Conversational Cloud Core organization. This role is crucial as it impacts the experiences of hundreds of thousands of agents and managers globally, powering 99% of visual customer interactions across their product suite.

The position combines technical leadership with hands-on development, focusing on creating cutting-edge frontend solutions that transform customer interactions. You'll be working on systems that handle billions of messages and conversations, requiring expertise in both performance optimization and scalability. The role involves modernizing the tech stack, leading cloud migration efforts, and implementing best practices for system reliability.

As a Principal Engineer, you'll be responsible for designing and implementing highly performant frontend applications, architecting new features using modern technologies, and optimizing visual workflows. You'll play a key role in modernizing the frontend tech stack and leading operational excellence initiatives. The position requires deep expertise in frontend development, particularly with React and modern JavaScript/TypeScript, along with strong architectural design skills.

The company offers an attractive benefits package, including generous time off, pension contributions, educational support, and flexible working arrangements. Based in Germany with offices in Mannheim and Berlin, LivePerson provides a hybrid work environment with a strong focus on work-life balance and professional development. The role offers the opportunity to work with leading brands like HSBC and Chipotle, contributing to a platform that processes nearly a billion conversational interactions monthly.

This is an excellent opportunity for a seasoned frontend engineer looking to make a significant impact in a company that's at the forefront of conversational AI and enterprise communications. The role combines technical challenges with leadership opportunities, offering the chance to shape the future of customer interactions while working with a globally distributed team.