QA Engineer
Description For QA Engineer
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands like HSBC, Chipotle, and Virgin Media. We're seeking a QA Engineer to join our inspired, customer-obsessed engineering team dedicated to redefining the Conversational AI industry.
As a QA Engineer at LivePerson, you'll be responsible for developing and implementing test plans, identifying and documenting software defects, conducting various types of testing, and ensuring adherence to project timelines and quality standards. You'll work in small, collaborative, agile teams with a clear mission, empowering quality and continuous feedback.
Key responsibilities include:
- Developing and implementing test plans and cases
- Conducting regression, smoke, and exploratory testing
- Documenting and monitoring software defects
- Communicating testing progress and issues to stakeholders
- Participating in test planning and estimation activities
- Enhancing testing processes and methodologies
- Assisting with increasing automated test coverage
We're looking for candidates with:
- Minimum 4 years of experience as a QA Engineer, primarily in manual testing
- Strong understanding of QA procedures and SDLC
- Expertise in various testing methodologies
- Knowledge of test management and issue-tracking systems like Jira
- Familiarity with API testing tools like Postman
- Understanding of Scrum and Agile methodologies
- Strong analytical, problem-solving, and communication skills
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. We offer competitive benefits, professional development opportunities, and the chance to work on cutting-edge Conversational AI technology. Join us in redefining how businesses connect with their customers in the digital age!
Responsibilities For QA Engineer
- Develop and implement test plans and test cases according to project requirements and specifications
- Identify, document, and monitor software defects and inconsistencies
- Conduct regression testing, smoke testing, and exploratory testing
- Ensure thorough investigation, documentation, and resolution of all reported issues
- Ensuring adherence to project timelines, quality standards, and best practices
- Effectively communicating testing progress, problems, and suggestions for improvement to management, stakeholders, and team members
- Participate in test planning and estimation activities
- Maintain detailed documentation of test results and testing progress
- Continuously enhance testing processes and methodologies
- Keep up with the most recent developments and industry best practices in quality assurance
- Help the test automation team incorporate more automated tests into the testing procedure to increase the amount of automated test coverage
Requirements For QA Engineer
- Minimum of four years of experience as a QA Engineer, mostly engaged in manual testing
- Solid understanding of QA procedures and the Software Development Life Cycle (SDLC)
- Ability to write precise, succinct, and thorough test plans and cases
- Expertise with a range of testing methodologies and approaches, such as regression, smoke, and functional testing
- Knowledge of test management and problem-tracking systems such as Jira
- Familiarity with Postman and other API testing tools
- Understanding of the Scrum and Agile techniques
- Strong analytical and problem-solving abilities
- A keen eye for detail and excellent planning abilities
- Strong interpersonal and communication abilities
- Proficiency in executing tasks in a collaborative setting
- Fundamental understanding of automated testing methods and tools
Benefits For QA Engineer
- Health: Medical, Dental, and Vision
- Time away: Vacation and Holidays
- Development: Generous tuition reimbursement and access to internal professional development resources
- Equal opportunity employer
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