QA Engineer
Description For QA Engineer
LivePerson, a NASDAQ-listed company, leads the enterprise conversation space, serving major brands like HSBC, Chipotle, and Virgin Media through their Conversational Cloud platform. The company processes nearly a billion conversational interactions monthly, leveraging this rich dataset to enhance customer experiences through Conversational AI.
As a QA Engineer at LivePerson, you'll join an inspired, customer-obsessed engineering organization dedicated to redefining the Conversational AI industry. Working in small, collaborative, agile teams, you'll be responsible for ensuring software quality through comprehensive testing strategies. Your role involves developing test plans, conducting various types of testing (regression, smoke, exploratory), and maintaining detailed documentation.
The ideal candidate brings 2+ years of QA experience with strong manual testing capabilities. You'll need solid understanding of QA procedures, SDLC, and various testing methodologies. Knowledge of tools like Jira and Postman is valuable, as is familiarity with Agile practices.
LivePerson offers a diverse, inclusive workplace that celebrates uniqueness and empowers continuous growth. The company provides comprehensive benefits including health coverage and professional development opportunities. As a remote-friendly workplace recognized by Fast Company and Newsweek, LivePerson offers the perfect environment for QA professionals looking to make an impact in the conversational AI space.
Responsibilities For QA Engineer
- Develop and implement test plans and test cases according to project requirements
- Identify, document, and monitor software defects and inconsistencies
- Collaborate with developers and product managers on product requirements
- Conduct regression testing, smoke testing, and exploratory testing
- Ensure thorough investigation and documentation of issues
- Participate in test planning and estimation activities
- Maintain detailed documentation of test results
- Continuously enhance testing processes and methodologies
Requirements For QA Engineer
- Minimum of two years of experience as a QA Engineer in manual testing
- Track record of success in manual testing or related QA position
- Understanding of QA procedures and Software Development Life Cycle (SDLC)
- Ability to write precise test plans and cases
- Expertise in testing methodologies (regression, smoke, functional testing)
- Strong analytical and problem-solving abilities
- Strong interpersonal and communication abilities
- Fundamental understanding of automated testing methods
- Knowledge of Jira, Postman, and API testing tools preferred
- Understanding of Scrum and Agile techniques preferred
- ISTQB certification is a plus
Benefits For QA Engineer
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Vacation and Holidays
- Tuition reimbursement
- Professional development resources
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