Senior DevOps Engineer

Global leader in enterprise conversations, powering nearly a billion conversational interactions monthly through Conversational Cloud platform.
DevOps
Senior Software Engineer
Remote
3+ years of experience
Enterprise SaaS · AI

Description For Senior DevOps Engineer

LivePerson, a NASDAQ-listed company (LPSN), stands at the forefront of enterprise conversations, serving hundreds of leading global brands including HSBC, Chipotle, and Virgin Media. Our award-winning Conversational Cloud platform facilitates nearly a billion monthly conversational interactions, providing rich data insights and AI-powered solutions for superior customer experiences.

The Observability Platform team seeks a Senior DevOps Engineer to spearhead our Logging and Monitoring initiatives within Google Cloud Platform. This role offers an opportunity to build and maintain state-of-the-art systems that empower software developers across the organization. You'll work with cutting-edge technologies including GrafanaLab, Kubernetes, OpenTelemetry, and various observability tools to process trillions of events daily.

The ideal candidate brings 3+ years of DevOps experience, strong programming skills, and expertise in cloud platforms, particularly GCP. You'll lead infrastructure planning, manage monitoring systems, and ensure high availability of our observability platforms. This position offers professional growth opportunities within an inclusive workplace that values innovation and meaningful connections.

LivePerson promotes a diverse, empowering environment where uniqueness is celebrated and growth is constant. We've earned recognition from Fast Company, Newsweek, and BuiltIn for our innovative, remote-friendly workplace culture. Join us in shaping the future of enterprise conversations while working with cutting-edge technologies in a collaborative, inclusive environment.

Last updated a day ago

Responsibilities For Senior DevOps Engineer

  • Lead planning, execution, and management of observability infrastructure processing trillions of events daily
  • Create and manage monitoring, logging, and alerting systems
  • Design and develop scalable software observability platform
  • Develop and maintain Kubernetes Helm charts
  • Collaborate with DevOps teams in delivering cloud solutions
  • Ensure high availability and performance of observability platforms
  • Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP
  • Participate in on-call rotations

Requirements For Senior DevOps Engineer

Kubernetes
Python
Go
  • Bachelor's degree in Computer Science, Engineering, or related work experience
  • 3+ years as DevOps Engineer with focus on high reliability
  • Proficient in Kubernetes and containerization technologies
  • Extensive experience with observability tools
  • Familiarity with infrastructure as code tools
  • Experience with cloud platforms (preferably GCP)
  • Strong programming skills in Bash, Python, Go
  • Experience with OpenTelemetry Collector and Grafana Agent preferred

Benefits For Senior DevOps Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation and Holidays
  • Tuition reimbursement
  • Professional development resources

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