Senior DevOps Engineer - Observability Platform

Global leader in enterprise conversations powering nearly a billion conversational interactions monthly through Conversational Cloud platform.
DevOps
Senior Software Engineer
Remote
3+ years of experience
Enterprise SaaS

Description For Senior DevOps Engineer - Observability Platform

LivePerson, a NASDAQ-listed company, leads the enterprise conversation space, serving major brands like HSBC, Chipotle, and Virgin Media through their Conversational Cloud platform. The Observability Platform team seeks a Senior DevOps Engineer to spearhead their logging and monitoring initiatives on Google Cloud Platform.

The role involves managing a sophisticated observability infrastructure that handles trillions of daily events, including logs, traces, and metrics. You'll work with cutting-edge technologies like GrafanaLab, Kubernetes, and OpenTelemetry, while creating robust monitoring and alerting systems that empower software developers across the organization.

As a Senior DevOps Engineer, you'll lead critical initiatives in designing and implementing scalable solutions, maintaining Kubernetes Helm charts, and ensuring high platform availability. The position requires strong technical expertise in containerization, cloud platforms (particularly GCP), and programming languages like Python or Go.

LivePerson offers an inclusive workplace culture that values diversity and innovation. The company provides comprehensive benefits, including health coverage and professional development opportunities. They've earned recognition from Fast Company and Newsweek for their innovative and remote-friendly workplace environment.

This role presents an excellent opportunity for an experienced DevOps professional to make a significant impact in a company that processes nearly a billion conversational interactions monthly, working with state-of-the-art observability tools and technologies.

Last updated 8 hours ago

Responsibilities For Senior DevOps Engineer - Observability Platform

  • Lead planning, execution, and management of observability infrastructure processing trillions of events daily
  • Create and manage monitoring, logging, and alerting systems
  • Design and develop scalable software observability platform
  • Develop and maintain Kubernetes Helm charts
  • Collaborate with DevOps teams in delivering cloud solutions
  • Ensure high availability and performance of observability platforms
  • Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP
  • Participate in on-call rotations

Requirements For Senior DevOps Engineer - Observability Platform

Kubernetes
Python
Go
  • Bachelor's degree in Computer Science, Engineering, or related work experience
  • 3+ years as DevOps Engineer with focus on high reliability
  • Proficient in Kubernetes and containerization technologies
  • Extensive experience with observability tools
  • Familiarity with infrastructure as code tools
  • Experience with cloud platforms (preferably GCP)
  • Strong programming skills in Bash, Python, Go, etc.
  • Experience with OpenTelemetry Collector and Grafana Agent preferred

Benefits For Senior DevOps Engineer - Observability Platform

Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation and Holidays
  • Tuition reimbursement
  • Professional development resources

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