ServiceNow Engineer

Global leader in enterprise conversations, powering nearly a billion conversational interactions monthly through their Conversational Cloud platform.
Katowice, PolandWarsaw, Poland
Backend
Mid-Level Software Engineer
Remote
1,000 - 5,000 Employees
3+ years of experience
Enterprise SaaS · AI

Description For ServiceNow Engineer

LivePerson, a NASDAQ-listed company, leads the enterprise conversation space, serving major brands like HSBC, Chipotle, and Virgin Media through their Conversational Cloud platform. As a ServiceNow Engineer, you'll join a dynamic team focused on developing custom solutions to streamline internal processes. The role combines technical expertise in ServiceNow with integration capabilities across multiple platforms like Confluence, Jira, Slack, and Salesforce.

The position offers a unique opportunity to work with cutting-edge conversation technology while building and maintaining critical internal systems. You'll be responsible for configuring core solutions, driving business implementations, and managing third-party integrations. The role requires strong technical skills in multiple programming languages and deep knowledge of ServiceNow's ecosystem.

LivePerson offers an inclusive workplace culture that values diversity and innovation. The company provides comprehensive benefits, including generous leave policies, professional development opportunities, and a remote-first work environment. They're recognized by Fast Company, Newsweek, and BuiltIn for their innovative and remote-friendly workplace culture.

This role is perfect for a technically skilled professional who enjoys solving complex problems and has a passion for automation and system integration. You'll work with a global team, contribute to meaningful projects, and have the opportunity to impact how one of the leading conversational AI companies operates internally.

Last updated 11 days ago

Responsibilities For ServiceNow Engineer

  • Configure core and custom solutions in Enterprise ServiceNow environment
  • Drive business solutions from inception through implementation
  • Translate functional specifications into technical designs
  • Own 3rd party software integrations with ServiceNow design and API interfaces
  • Configure and maintain ServiceNow modules based on CMDB structure
  • Write Technical Documentation of Integrations and ServiceNow Solutions
  • Maintain different ServiceNow instances assisting with upgrade and cloning tasks
  • Maintain, integrate and administrate Atlassian Jira and Confluence instances and Slack workspace

Requirements For ServiceNow Engineer

Java
JavaScript
Python
  • 3+ years of experience in coding on Java, Json, Python, JavaScript, HTML, CSS, Angular, XML
  • 1+ years ServiceNow Developer with implementation certifications
  • 1+ years ServiceNow Administrator experience
  • Experience in developing integrations with ServiceNow using Integration Hub, Flow Designer, REST API
  • Strong working knowledge of ServiceNow ITSM components
  • Bachelor of Science in Computer Science or similar technical discipline
  • Experience with SQL and relational database administration
  • Experience implementing systems using Agile/Scrum methodology

Benefits For ServiceNow Engineer

Education Budget
  • 28 days Annual Leave
  • 5 Care Days per year for wellbeing
  • 2 Volunteering days per year
  • Remote first company with offices in Katowice and Warsaw
  • MacBook Pro provided
  • Employee bonus
  • Tuition reimbursement
  • Professional development resources
  • Monthly office meetings with lunches

Interested in this job?

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