ServiceNow Engineer

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, powering nearly a billion conversational interactions monthly for hundreds of leading brands like HSBC, Chipotle, and Virgin Media. As a ServiceNow Engineer at LivePerson, you'll be part of a nimble team developing custom solutions to streamline internal processes. You'll work on configuring and customizing ServiceNow instances, integrating with systems like Confluence, Jira, Slack, Workato, and Salesforce.

Key responsibilities include:

• Configuring core and custom solutions in ServiceNow
• Driving business solutions from inception to implementation
• Developing automated workflow solutions
• Managing 3rd party software integrations
• Configuring ServiceNow CMDB
• Supporting rollout of new applications and enhancements
• Maintaining different ServiceNow instances

You'll need:

• Bachelor's in Computer Science or equivalent experience
• 3+ years coding experience (JSON, Python, JavaScript, HTML, CSS, Angular, XML)
• 1+ years ServiceNow Developer or Implementation certifications
• Experience with ServiceNow ITSM/ITOM components
• Strong knowledge of ServiceNow best practices
• Experience with Agile/Scrum methodology

LivePerson offers a diverse, inclusive workplace where uniqueness is celebrated and growth is constant. Benefits include health coverage, vacation time, tuition reimbursement, and professional development resources. Join a team that's shaping the future of customer conversations through innovative AI technology!