Logicalis is an IT solutions provider focusing on digital transformation, uniting client vision with technology expertise in security, cloud, data management and IoT.

Logicalis Australia is seeking a Network Engineer for Project Delivery to join their team in a hybrid work environment. As Architects of Change, Logicalis focuses on designing, supporting, and executing clients' digital transformation by combining their vision with technological expertise and industry insights. 

The role involves implementing and troubleshooting network and security solutions, including configuration of various network devices and security systems. You'll be responsible for handling small to mid-sized projects, working with technologies like Aruba, Cisco, and various security solutions. The position requires strong technical expertise in routing, switching, wireless systems, and data centre technologies.

The ideal candidate will have at least 5 years of experience in network design/deployment, with strong knowledge of various networking technologies including BGP, OSPF, MPLS L3VPN, and firewall technologies. CCNA/CCNP qualification is required, with CCIE being an advantage.

This role offers an opportunity to work with cutting-edge network and security solutions while building strong client relationships. You'll be part of a collaborative environment, working closely with project managers and operations teams to deliver successful network implementations. The position combines technical expertise with client-facing responsibilities, making it ideal for someone who enjoys both technical challenges and interpersonal communication.

Join Logicalis to be part of a company that strengthens digital transformation initiatives and helps clients address priorities such as revenue growth, operational efficiency, innovation, risk and compliance, data governance, and sustainability.

Network Engineer position at Logicalis Australia focusing on project delivery, network implementation, and security solutions with 5+ years experience required.

Network Engineer- Project Delivery

Architects of Change focused on designing, supporting and executing clients' digital transformation through IT industry expertise in security, cloud, data management and IoT.

Logicalis Australia, as Architects of Change, is seeking a Senior Network Engineer for their Project Delivery team. This role is integral to their mission of designing and executing digital transformation for clients. The position combines technical expertise with client-facing responsibilities, requiring both deep network engineering knowledge and strong communication skills.

The role involves implementing and troubleshooting complex network and security solutions, working with various technologies including routing, switching, wireless systems, and firewall configurations. You'll be handling small to mid-sized projects, working with technologies from major vendors like Cisco, Aruba, and Fortigate.

As a Senior Network Engineer, you'll be responsible for the full project lifecycle, from initial implementation to documentation and knowledge transfer. This includes creating technical documentation, managing client relationships, and ensuring smooth handover to operations teams.

The ideal candidate brings at least 5 years of network design/deployment experience, with strong knowledge in routing protocols, data center technologies, and security implementations. Professional certifications (CCNA/CCNP) are required, with CCIE being a plus.

This hybrid role offers the opportunity to work with cutting-edge network technologies while contributing to significant digital transformation projects. You'll be part of a company that focuses on key IT industry drivers such as security, cloud, data management, and IoT, addressing critical customer priorities including operational efficiency, innovation, and compliance.

Senior Network Engineer position at Logicalis Australia focusing on implementing network solutions, security configurations, and managing client relationships in a hybrid work environment.

Global technology services provider and Managed Service Provider (MSP) with 7000+ employees across 30 territories.

Logicalis Australia, a leading Managed Service Provider (MSP), is seeking a L2 Service Desk Engineer for their client, a private school in Victoria. This role presents an exciting opportunity to join a global technology services provider with over 7,000 employees across 30 territories, serving more than 10,000 clients.

The position is based onsite in Essendon, Victoria, and runs from January 6, 2025, until the end of Term 1. As an L2 Service Desk Engineer, you'll be responsible for providing comprehensive technical support, managing device deployments, and ensuring smooth IT operations in an educational environment.

Key aspects of the role include managing smartphone distributions, maintaining asset records, executing deployment projects, and providing excellent customer service. You'll work with various technologies including Windows OS, macOS, Google Workspace, and Active Directory, while ensuring compliance with security protocols and corporate policies.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong technical expertise in various operating systems and cloud services, and excellent problem-solving abilities. You'll need to demonstrate strong communication skills to explain technical concepts to non-technical users and be comfortable working in a fast-paced educational environment.

Logicalis Australia offers the opportunity to be part of their mission to become the #1 MSP in the Asia-Pacific region. You'll join a team of change-makers working on transformative technologies including cloud, connectivity, collaboration, and security solutions. The company provides 24/7 managed services and real-time insights into clients' digital ecosystems, making it an excellent opportunity for professional growth in the tech industry.

L2 Service Desk Engineer position at Logicalis Australia, providing technical support and device management for an educational institution in Victoria.

L2 Service Desk Engineer

Logicalis Australia is a leading technology services provider aiming to become the top tech services provider and employer in the Asia-Pacific region.

The Customer Experience Engineer at Logicalis Australia will provide support for all customer-facing technology issues and requests escalated by customer experience analysts. Located on-site at a customer office in South Brisbane, this role ensures customer service level agreements are met and provides a single point of contact for ownership of escalated requests and issues.

Key responsibilities include:
- Providing Level 2 Desktop/Deskside Support services for all end-user EUC equipment and systems
- Owning desktop connectivity support, including docking solutions, Audio Visual, patching, and wireless configuration
- Escalating to 3rd party support/vendors when appropriate, including warranty repair processing
- Producing KBAs to enable Customer Experience Analysts (L1 teams) to close more cases
- Providing diagnostic troubleshooting and incident resolution for on-site and remote users

Requirements:
- Technical understanding of LAN/WAN/Voice/Security in relation to End User technologies
- Knowledge of Microsoft Modern Device Management (Intune, M365)
- Experience supporting end-users with desktop, laptop, tablet, and mobile device issues
- Self-starter who remains calm and detail-oriented under pressure
- Passion for developing and sharing knowledge
- Ability to work well within a small team
- Relevant IT Technology qualification (Degree, Diploma, CompTIA, ITIL)

Logicalis Australia offers a range of benefits under their "Belong, Grow, and Thrive" promise, including equal paid parental leave, flexible working arrangements, diversity and inclusion initiatives, and career development opportunities. As part of a global team of 7,000+ innovators across 30 territories, you'll have the chance to make a tangible impact on diverse industries and shape the future of technology.

Customer Experience Engineer at Logicalis Australia providing Level 2 Desktop/Deskside Support and ensuring customer satisfaction in South Brisbane.

Customer Experience Engineer

Logicalis is a global tech service provider that assists organizations in succeeding in a digital-first world by harnessing collective technology expertise.

We are seeking a Customer Experience Engineer to join our Managed Services team in Cyberjaya. As a Customer Experience Engineer, you will play a crucial role in providing top-notch end user support services to our important customers in Australia and the surrounding region. You will be part of a dynamic team that supports a large fleet of Microsoft/Windows technology-based issues and requests, ensuring our customers' systems run seamlessly.

Responsibilities include:
- Managing Microsoft technologies across our customers' end-user portfolios
- Building and configuring new devices, onboarding/offboarding new users, managing user account administration and full IT infrastructure lifecycle
- Responding, diagnosing, and resolving issues and requests, managing competing priorities between inbound requests and the ITSM queue, ensuring accurate and comprehensive notes are captured for each event
- Liaising with users, suppliers, software/hardware vendors, and escalating all unresolved problems or requests to relevant teams

Requirements:
- Minimum of 3 years of experience in end user support role
- Experience in JIRA and ServiceNow
- Exposure in ITIL processes (advantage)
- Ability to prioritize a demanding workload with a conscientious approach to time management
- Team spirited attitude with a passion for knowledge sharing and continuous improvement
- Exposure to ITSM/JIRA or Service Now, hands-on device maintenance and troubleshooting experience
- Knowledge of Office 365 and/or SCCM is a big plus

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements

Logicalis is committed to diversity and inclusion, offering support and accommodations for people with disabilities, chronic illnesses, or neurodiversity during the application process.

Join Logicalis Australia as a Customer Experience Engineer, providing top-notch end user support for Microsoft/Windows technologies in a dynamic team environment.

We are seeking a Level 2 Azure Cloud Engineer based in Cyberjaya, Malaysia, to be dedicated to improving and supporting our managed services customer environments. The team provides expert support and works towards ensuring our customers experience improved reliability and security over time.

In this role, you will be part of an experienced cloud engineering team where you will be escalated by our service desk to resolve customer requests, respond to alerts, implement changes and proactively monitor customer cloud environments.

We are looking for someone with Azure base troubleshooting experience who wants to further enhance their career as a cloud engineer. This is a great opportunity as you will be working with a group of experienced and collaborative cloud engineers supporting modern technology solutions in a positive environment focused on giving you opportunities to learn and grow.

Responsibilities:
- Working on service requests to configure customer environments or provide information and troubleshooting on L1 and L2 issues
- Investigate incidents and outages across the public cloud platform
- Respond to escalations and ensure that they are resolved in a timely manner
- Monitor customer environments for trends and problems
- Develop proactive solutions that lead to a reduction in service ticket volumes while maintaining operational health and following appropriate change processes
- Maintain compliance targets for all customer environments

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements
- Opportunity to impact change and control professional success

About Logicalis:
We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

Level 2 Azure Cloud Engineer position at Logicalis Australia, based in Cyberjaya, Malaysia. Support and improve managed services customer environments in a collaborative team.

Cloud Engineer (Shift) - Level 2

Logicalis Australia is a division of the Logicalis Group, an international IT Solutions Integrator employing 7,000+ staff across 65 locations worldwide.

We are seeking an Endpoint Engineer to join our Endpoint Solutions project delivery team, ideally based in Cyberjaya. You will work with our customers to transform their business and help solve complex technical problems around Microsoft Intune, Microsoft 365, SCCM, and Endpoint peripheral technologies.

Responsibilities include:
- Assist in developing technical, architectural, and solution design skills
- Support validation of solutions with the Solution Architect, technical lead, and customer
- Participate in design workshops and provide assistance as needed
- Help create and update the "Detailed Design" document with attention to accuracy
- Assist in presenting technical solutions to the customer under guidance
- Contribute to building solutions in line with the Statement of Work (SoW), design specifications, and project timelines
- Help prepare user guides and assist in coordinating user acceptance testing (UAT)
- Support the creation of "As-built" documentation
- Assist in the handover of "As-built" documentation to the customer

Requirements:
- Experience in Microsoft Endpoint Management solutions such as Intune, SCCM, Defender, and other peripheral technologies
- Experience in project delivery and stakeholder management is an advantage
- Strong willingness to learn new tools, technologies, and best practices
- Basic understanding of solution design, system architecture, and relevant programming languages or tools

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements

Logicalis Asia Pacific is committed to diversity and inclusion, welcoming applications from people with disabilities, chronic illnesses, or neurodiversity. Accommodations and support will be provided to create a more comfortably aligned application process.

Join Logicalis Australia as an Endpoint Solution Engineer, working with Microsoft Intune, SCCM, and related technologies to transform businesses.

Endpoint Solution Engineer (Intune & SCCM)

Logicalis Australia, a division of the international IT Solutions Integrator Logicalis Group, is seeking a Senior Cloud Network Engineer to join their Private Cloud Operations Team. This role offers an exciting opportunity to support the Logicalis Private Cloud environment, which operates from two data centers and includes services such as IaaS, DPaaS, and DRaaS. 

The position is based remotely in Cyberjaya, Malaysia, supporting the Private Cloud infrastructure in Melbourne, Victoria. As a Senior Cloud Network Engineer, you'll be responsible for the day-to-day management of the network environment, which comprises both physical hardware (primarily Dell) and software-defined networking provided by VMware NSX-T.

Key responsibilities include troubleshooting, proactive maintenance, performing software/firmware updates, handling customer network requests and incidents, assisting with remote installation of new equipment, and implementing changes to improve performance and reliability. You'll also work closely with project teams on network designs for the Private Cloud environment, develop procedural documentation, manage vulnerabilities, and assist with customer onboarding.

The ideal candidate will have a minimum of 8 years of networking experience, with specific expertise in Dell switching, routing protocols, VMware NSX-T, and cloud networking solutions. Experience with Service Now and other ITSM tools is also valuable.

Logicalis Australia offers a supportive team environment, opportunities for career development and learning new skills, the chance to make a real impact, and flexible working arrangements. The company values diversity and encourages applications from candidates who may not meet all requirements but possess strong character, confidence, capability, and curiosity.

Join Logicalis Australia and be part of a dynamic team that enables organizations to transform their internal capabilities and gain greater business value from their IT investments. This role offers the perfect blend of technical challenges, growth opportunities, and a supportive work culture in a rapidly evolving field of cloud network engineering.

Senior Cloud Network Engineer role at Logicalis Australia, supporting Private Cloud operations remotely from Cyberjaya, Malaysia. 8+ years experience required.

Logicalis Australia Engineering Jobs

Logicalis is an IT solutions provider focusing on digital transformation, uniting client vision with technology expertise in security, cloud, data management and IoT.