Find Logicalis Australia Mid-Level Software Engineer software engineering jobs

Logicalis is an IT solutions provider focusing on digital transformation, uniting client vision with technology expertise in security, cloud, data management and IoT.

Logicalis Australia is seeking a Network Engineer for Project Delivery to join their team in a hybrid work environment. As Architects of Change, Logicalis focuses on designing, supporting, and executing clients' digital transformation by combining their vision with technological expertise and industry insights. 

The role involves implementing and troubleshooting network and security solutions, including configuration of various network devices and security systems. You'll be responsible for handling small to mid-sized projects, working with technologies like Aruba, Cisco, and various security solutions. The position requires strong technical expertise in routing, switching, wireless systems, and data centre technologies.

The ideal candidate will have at least 5 years of experience in network design/deployment, with strong knowledge of various networking technologies including BGP, OSPF, MPLS L3VPN, and firewall technologies. CCNA/CCNP qualification is required, with CCIE being an advantage.

This role offers an opportunity to work with cutting-edge network and security solutions while building strong client relationships. You'll be part of a collaborative environment, working closely with project managers and operations teams to deliver successful network implementations. The position combines technical expertise with client-facing responsibilities, making it ideal for someone who enjoys both technical challenges and interpersonal communication.

Join Logicalis to be part of a company that strengthens digital transformation initiatives and helps clients address priorities such as revenue growth, operational efficiency, innovation, risk and compliance, data governance, and sustainability.

Network Engineer position at Logicalis Australia focusing on project delivery, network implementation, and security solutions with 5+ years experience required.

Network Engineer- Project Delivery

Global technology services provider and Managed Service Provider (MSP) with 7000+ employees across 30 territories.

Logicalis Australia, a leading Managed Service Provider (MSP), is seeking a L2 Service Desk Engineer for their client, a private school in Victoria. This role presents an exciting opportunity to join a global technology services provider with over 7,000 employees across 30 territories, serving more than 10,000 clients.

The position is based onsite in Essendon, Victoria, and runs from January 6, 2025, until the end of Term 1. As an L2 Service Desk Engineer, you'll be responsible for providing comprehensive technical support, managing device deployments, and ensuring smooth IT operations in an educational environment.

Key aspects of the role include managing smartphone distributions, maintaining asset records, executing deployment projects, and providing excellent customer service. You'll work with various technologies including Windows OS, macOS, Google Workspace, and Active Directory, while ensuring compliance with security protocols and corporate policies.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong technical expertise in various operating systems and cloud services, and excellent problem-solving abilities. You'll need to demonstrate strong communication skills to explain technical concepts to non-technical users and be comfortable working in a fast-paced educational environment.

Logicalis Australia offers the opportunity to be part of their mission to become the #1 MSP in the Asia-Pacific region. You'll join a team of change-makers working on transformative technologies including cloud, connectivity, collaboration, and security solutions. The company provides 24/7 managed services and real-time insights into clients' digital ecosystems, making it an excellent opportunity for professional growth in the tech industry.

L2 Service Desk Engineer position at Logicalis Australia, providing technical support and device management for an educational institution in Victoria.

L2 Service Desk Engineer

Logicalis is a global tech service provider that assists organizations in succeeding in a digital-first world by harnessing collective technology expertise.

We are seeking a Customer Experience Engineer to join our Managed Services team in Cyberjaya. As a Customer Experience Engineer, you will play a crucial role in providing top-notch end user support services to our important customers in Australia and the surrounding region. You will be part of a dynamic team that supports a large fleet of Microsoft/Windows technology-based issues and requests, ensuring our customers' systems run seamlessly.

Responsibilities include:
- Managing Microsoft technologies across our customers' end-user portfolios
- Building and configuring new devices, onboarding/offboarding new users, managing user account administration and full IT infrastructure lifecycle
- Responding, diagnosing, and resolving issues and requests, managing competing priorities between inbound requests and the ITSM queue, ensuring accurate and comprehensive notes are captured for each event
- Liaising with users, suppliers, software/hardware vendors, and escalating all unresolved problems or requests to relevant teams

Requirements:
- Minimum of 3 years of experience in end user support role
- Experience in JIRA and ServiceNow
- Exposure in ITIL processes (advantage)
- Ability to prioritize a demanding workload with a conscientious approach to time management
- Team spirited attitude with a passion for knowledge sharing and continuous improvement
- Exposure to ITSM/JIRA or Service Now, hands-on device maintenance and troubleshooting experience
- Knowledge of Office 365 and/or SCCM is a big plus

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements

Logicalis is committed to diversity and inclusion, offering support and accommodations for people with disabilities, chronic illnesses, or neurodiversity during the application process.

Join Logicalis Australia as a Customer Experience Engineer, providing top-notch end user support for Microsoft/Windows technologies in a dynamic team environment.

Customer Experience Engineer

We are seeking a Level 2 Azure Cloud Engineer based in Cyberjaya, Malaysia, to be dedicated to improving and supporting our managed services customer environments. The team provides expert support and works towards ensuring our customers experience improved reliability and security over time.

In this role, you will be part of an experienced cloud engineering team where you will be escalated by our service desk to resolve customer requests, respond to alerts, implement changes and proactively monitor customer cloud environments.

We are looking for someone with Azure base troubleshooting experience who wants to further enhance their career as a cloud engineer. This is a great opportunity as you will be working with a group of experienced and collaborative cloud engineers supporting modern technology solutions in a positive environment focused on giving you opportunities to learn and grow.

Responsibilities:
- Working on service requests to configure customer environments or provide information and troubleshooting on L1 and L2 issues
- Investigate incidents and outages across the public cloud platform
- Respond to escalations and ensure that they are resolved in a timely manner
- Monitor customer environments for trends and problems
- Develop proactive solutions that lead to a reduction in service ticket volumes while maintaining operational health and following appropriate change processes
- Maintain compliance targets for all customer environments

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements
- Opportunity to impact change and control professional success

About Logicalis:
We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

Level 2 Azure Cloud Engineer position at Logicalis Australia, based in Cyberjaya, Malaysia. Support and improve managed services customer environments in a collaborative team.

Cloud Engineer (Shift) - Level 2

Logicalis Australia is a division of the Logicalis Group, an international IT Solutions Integrator employing 7,000+ staff across 65 locations worldwide.

We are seeking an Endpoint Engineer to join our Endpoint Solutions project delivery team, ideally based in Cyberjaya. You will work with our customers to transform their business and help solve complex technical problems around Microsoft Intune, Microsoft 365, SCCM, and Endpoint peripheral technologies.

Responsibilities include:
- Assist in developing technical, architectural, and solution design skills
- Support validation of solutions with the Solution Architect, technical lead, and customer
- Participate in design workshops and provide assistance as needed
- Help create and update the "Detailed Design" document with attention to accuracy
- Assist in presenting technical solutions to the customer under guidance
- Contribute to building solutions in line with the Statement of Work (SoW), design specifications, and project timelines
- Help prepare user guides and assist in coordinating user acceptance testing (UAT)
- Support the creation of "As-built" documentation
- Assist in the handover of "As-built" documentation to the customer

Requirements:
- Experience in Microsoft Endpoint Management solutions such as Intune, SCCM, Defender, and other peripheral technologies
- Experience in project delivery and stakeholder management is an advantage
- Strong willingness to learn new tools, technologies, and best practices
- Basic understanding of solution design, system architecture, and relevant programming languages or tools

Benefits:
- Supportive team environment
- Career growth opportunities
- Breadth of experience and purpose
- Flexible, modern working arrangements

Logicalis Asia Pacific is committed to diversity and inclusion, welcoming applications from people with disabilities, chronic illnesses, or neurodiversity. Accommodations and support will be provided to create a more comfortably aligned application process.

Join Logicalis Australia as an Endpoint Solution Engineer, working with Microsoft Intune, SCCM, and related technologies to transform businesses.

Logicalis Australia Mid-Level Software Engineer Software Engineering Jobs

Find Logicalis Australia Mid-Level Software Engineer software engineering jobs