Sales Engineer

LogRocket, founded in 2016, is on a mission to make every web experience perfect. As a Sales Engineer at LogRocket, you'll play a crucial role in bridging the gap between our innovative product and our customers' needs. You'll work closely with the Sales and Customer Success teams, assisting with discovery calls and customer onboarding. Your technical expertise will be vital in communicating LogRocket's value proposition, answering technical questions, and identifying customer pain points.

Key responsibilities include:

• Assisting with initial discovery calls and customer onboarding
• Clearly demonstrating LogRocket's value to prospective customers
• Answering technical questions for both prospects and current customers
• Identifying customer pain points and positioning LogRocket as a solution
• Becoming an expert in LogRocket's product and technology stack
• Leading On-Premise installations

The ideal candidate will have:

• 3+ years of Sales Engineer experience
• Familiarity with modern front-end frameworks like React, Redux, or Angular
• Experience with AWS or other cloud providers (preferred)
• Strong communication and customer service skills
• Problem-solving and troubleshooting abilities in a fast-paced environment

LogRocket offers an impressive array of benefits, including extensive health, dental, and vision coverage, an open vacation policy, three months of fully-paid parental leave, 401k and commuter benefits, generous stock options, flexible working hours and location, and more.

Join a company backed by top investors, with $55M in funding, and be part of a team dedicated to improving society's experience with software. Even if you don't meet all listed requirements, LogRocket encourages you to apply, valuing learning and diverse backgrounds. They are an equal opportunity employer committed to creating an inclusive environment for all employees.