IT Operations Engineer

Global technology platform empowering lifestyle creators to monetize content through shoppable experiences, connecting brands, creators, and shoppers.
DevOps
Senior Software Engineer
Hybrid
501 - 1,000 Employees
5+ years of experience
E-Commerce · Enterprise SaaS

Description For IT Operations Engineer

LTK, a leading global platform in creator commerce, is seeking an IT Operations Engineer to join their growing team. This role is crucial in supporting LTK's mission to empower lifestyle creators in monetizing their content. The position offers a unique opportunity to work with a company that drives over $4 billion in annual retail sales through their platform, serving 40 million consumers and partnering with 7,000+ retailers.

The IT Operations Engineer will be responsible for managing and scaling IT infrastructure that supports both local and remote team members across multiple continents. This role combines hands-on technical support with strategic system administration, requiring expertise in modern SaaS services and public cloud infrastructure. You'll be working with cutting-edge technologies including Google Workspace, Slack, Zoom, and various cloud platforms.

The ideal candidate brings 5+ years of IT systems administration experience, with a strong background in both Apple macOS and Windows environments. You'll need to demonstrate excellent communication skills, an automation mindset, and the ability to thrive in a fast-paced, dynamic environment. This position offers significant growth potential as LTK continues to expand globally.

Benefits include competitive compensation, comprehensive healthcare coverage, 401(k) matching, parental leave, and flexible PTO. The role provides a unique blend of remote-first flexibility while maintaining connection through the Dallas office presence. Join a company that values diversity, innovation, and is committed to creating meaningful impact in the creator economy space.

Last updated a month ago

Responsibilities For IT Operations Engineer

  • Provide remote and in-person technical support to LTK users
  • Handle equipment logistics support and configuration
  • Manage employee and contractor lifecycle tasks
  • Create IT processes, procedures, and documentation
  • Administer systems like Google Workspace, Slack, Zoom, Jamf, Jira
  • Work with IT & Security for audit and reporting
  • Monitor enterprise systems and respond to threats
  • Maintain equipment and software inventory
  • Research and evaluate emerging technologies
  • Handle day-to-day IT Operations tasks

Requirements For IT Operations Engineer

Linux
  • 5+ years of experience in IT systems administration and end-user support
  • Strong background in Apple macOS and Microsoft Windows
  • Experience with SaaS Support & Administration
  • Experience working in SaaS-first companies
  • Excellent verbal and written communication skills
  • Experience with Asset Management solutions
  • Ability to travel within Dallas metroplex
  • Automation mindset
  • Professional interaction skills with diverse groups
  • Adaptability to fast-moving environment

Benefits For IT Operations Engineer

401k
Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Competitive compensation and benefits package
  • 401(k) with company matching
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Paid Maternity Leave
  • Paid Paternity Leave
  • Summer Fridays
  • Flexible PTO
  • Remote-first environment

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