ServiceNow Developer - DevOps

A government technology group focused on infrastructure management and IT services, certified as Australia's #2 Great Place to Work.
DevOps
Senior Software Engineer
Hybrid
501 - 1,000 Employees
10+ years of experience
Enterprise SaaS · Cybersecurity

Description For ServiceNow Developer - DevOps

Macquarie Technology Group, Australia's #2 Great Place to Work, is seeking a Senior ServiceNow Developer/Engineer for their DevOps team. This role focuses on optimizing operational workflows and infrastructure management through the ServiceNow platform. The position requires extensive experience in ServiceNow development, system administration, and DevOps practices.

The ideal candidate will have 10+ years of broad technical experience and 7+ years specifically in ServiceNow development. They'll work on designing and implementing solutions for customer assurance, project delivery, and infrastructure management. The role involves heavy integration work, automation development, and ensuring compliance with security standards.

This is a hybrid position based in Sydney, requiring Australian citizenship for security clearance purposes. The company offers a collaborative culture, strong focus on professional development, and has been recognized for exceptional workplace culture and customer experience. They're known for their innovative approach and commitment to doing things differently in the industry.

The role combines technical expertise in ServiceNow with broader DevOps capabilities, including work with various databases, virtualization technologies, and network administration. It's an opportunity to join a growing organization that values decision-makers and action-oriented professionals while making a significant impact on their infrastructure and operations.

Last updated 2 days ago

Responsibilities For ServiceNow Developer - DevOps

  • Design and implement solutions for Customer Assurance, Project Delivery, Infrastructure Management, IT Service Management and System Monitoring
  • Configure and integrate BI&A tools and systems with operational systems, infrastructure elements and ServiceNow
  • Troubleshoot and diagnose faults and incidents
  • Develop and implement automation/orchestration solutions
  • Create and maintain documentation for BI&A tools and systems
  • Prepare reports on system performance and operational metrics
  • Liaise with vendors and service providers for support
  • Ensure all BI&A tools and systems comply with industry and security standards

Requirements For ServiceNow Developer - DevOps

Python
Kubernetes
MySQL
PostgreSQL
  • Must be an Australian citizen for security clearance
  • 10+ years of experience in network system administration and software development
  • 7+ years of experience developing within ServiceNow PaaS environment
  • Strong knowledge of ServiceNow platform architecture and core capabilities
  • Expertise in ServiceNow modules (ITSM, CMDB, IToM, GRC, SPM, CSM, ITAM)
  • Experience with REST API, SOAP integrations
  • Proficiency in ServiceNow scripting and custom application development
  • Experience with Python, Docker, Ansible, Kubernetes, PowerShell
  • Database administration skills (MS-SQL, MySQL, Postgres)
  • System administration with Windows server and/or Linux
  • Experience with VMware or other virtualization technologies
  • Network administration experience

Benefits For ServiceNow Developer - DevOps

Education Budget
  • Hybrid work arrangement (3 days office, 2 days home)
  • Learning and development opportunities
  • Career development pathways
  • Internal mobility opportunities
  • Collaborative culture

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