Manager 3, Software Engineering (Mailchimp)

A leading marketing platform for small businesses, owned by Intuit, providing marketing automation, multichannel campaigns, CRM, and analytics tools.
DevOps
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS · Marketing

Description For Manager 3, Software Engineering (Mailchimp)

Mailchimp, now part of Intuit's global financial technology platform, is seeking a Senior Engineering Leader to spearhead multiple engineering teams focused on email marketing systems. This role presents an exciting opportunity to join a company that serves approximately 100 million customers worldwide through various products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

The position requires a seasoned leader with deep technical expertise in web development, big data, and AI, backed by hands-on development experience in high-scale, highly available systems. You'll be responsible for ensuring the reliability, scalability, and performance of applications used by both internal engineers and external customers. The role involves collaborating with cross-functional teams, designing and implementing robust systems, and driving operational excellence across the organization.

Based in Atlanta, GA, this hybrid role offers the perfect balance of remote work flexibility while maintaining crucial in-person collaboration at least two days per week. You'll be leading initiatives in site reliability operations, including automation, monitoring, and maintenance processes, while working with cutting-edge technologies and tools.

The ideal candidate will bring 8+ years of software development experience, including 4+ years in management, along with expertise in various programming languages and cloud platforms. This role offers the opportunity to shape the future of Mailchimp's engineering practices while working with a diverse team of talented professionals in a company committed to helping small businesses prosper.

If you're passionate about building reliable, scalable systems and want to lead a team that directly impacts millions of small businesses worldwide, this role offers the perfect blend of technical leadership and strategic influence in a dynamic, growing organization.

Last updated a month ago

Responsibilities For Manager 3, Software Engineering (Mailchimp)

  • Drive product quality and operational excellence across the Mailchimp Engineering organization
  • Design and implement strategies for site reliability operations, including automation, monitoring, and maintenance processes
  • Hire and develop engineers responsible for site reliability and performance
  • Stay up-to-date with industry trends and emerging technologies
  • Coordinate with cross-functional teams to ensure reliability and consistency of services
  • Collaborate with other operational excellence teams across Intuit
  • Provide technical guidance and mentorship to team members and stakeholders

Requirements For Manager 3, Software Engineering (Mailchimp)

PHP
Go
Python
Java
Kubernetes
Linux
MySQL
  • 8+ years of experience in software development, with 4+ years in a management role
  • Proven track record of managing teams of engineers
  • Excellent communication skills
  • Proficiency in programming languages such as PHP, Go, Python and Java
  • Strong understanding of Linux/Unix systems and network protocols
  • Experience with cloud platforms such as AWS and/or Google Cloud
  • Expertise in containerization and orchestration technologies
  • Proficient in monitoring and observability tools
  • Experience with CI/CD pipelines and automation tools
  • Knowledge of database management systems and caching technologies
  • Familiarity with infrastructure as code and configuration management tools
  • Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience

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