Sr Manager, Tech Platform Management

McDonald's is the leading global omni-channel restaurant brand serving 65M+ customers daily across 25,000+ locations through Drive-thru, McDelivery, dine-in and takeaway.
$149,260 - $190,310
DevOps
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Consumer

Description For Sr Manager, Tech Platform Management

McDonald's Global Technology is seeking a Senior Technology Platform Manager to lead their restaurant technology platforms across 13,000+ US locations. This role is crucial in managing system platforms for restaurant servers and devices, supporting critical applications, and overseeing emerging technology deployments. As part of the US Technology Solution Readiness team, you'll work on delivering technology solutions that enhance guest experience and enable restaurant operations.

The position involves leading multiple technical projects, managing platform implementations, and developing device scripts, drivers, and VM's. You'll collaborate with Owner Operators, Operations Technology Professionals, and various internal teams while managing strategic technology vendors. The role requires both technical expertise and people leadership skills, as you'll be responsible for team development and making key implementation decisions.

This is an excellent opportunity for a technical leader who thrives in a fast-paced environment and wants to impact millions of daily customer interactions. You'll be at the forefront of McDonald's digital transformation, working with AI, robotics, and emerging technologies to reshape the restaurant industry. The role offers competitive compensation ($149,260-$190,310), comprehensive benefits, and the chance to work with one of the world's largest restaurant brands.

The ideal candidate will combine strong technical knowledge of Windows Server, IoT devices, and cloud platforms with excellent project management and leadership abilities. You'll need to balance multiple priorities, adapt quickly to change, and maintain strong relationships across a global matrix organization. If you're passionate about technology innovation and want to help shape the future of restaurant operations at scale, this role offers an unique opportunity to make a significant impact.

Last updated a day ago

Responsibilities For Sr Manager, Tech Platform Management

  • Lead delivery and development of products to stabilize and support restaurant platform applications
  • Work with cross-functional teams throughout project lifecycle
  • Lead development squads/vendor teams in evolution and testing of restaurant platform solutions
  • Develop and maintain a 3-year roadmap for Restaurant Platform initiatives
  • Support transformation effort to modernize McDonald's Global Restaurant platform
  • Become a SME in Restaurant Technology Architecture
  • Visit McDonald's restaurants to gather feedback
  • Provide people leadership for team members
  • Research new technologies and build out roadmaps
  • Work with product owners to prioritize initiatives and coordinate product development

Requirements For Sr Manager, Tech Platform Management

  • 5+ years of relevant professional work experience in technology related field
  • 3+ years of experience as an Engineering Manager or Product Manager
  • 1+ years of experience with agile development methodologies
  • Excellent interpersonal, written, and verbal communication skills
  • Experience developing solutions that provide high levels of resilience and scale
  • Experience collaborating with team members in a large global matrix org structure
  • Understanding of software development principles and SDLC process
  • Bachelors Degree in a technical subject area (highly desired)
  • Technical background in Microsoft Windows Server, Hyper-V, IoT devices, containers, cloud platforms (highly desired)

Benefits For Sr Manager, Tech Platform Management

401k
Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Health and welfare benefits
  • 401(k) plan
  • Adoption assistance program
  • Educational assistance program
  • Flexible ways of working
  • Paid time off (including sick leave, parental leave, and vacation/PTO)
  • Bonus eligible
  • Long term incentive eligible (stock/equity grants)

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