Sr. ServiceNow Developer

McDonald's is a global omni-channel restaurant brand recognized on Fortune's Most Admired Companies and Fast Company's Most Innovative Companies lists.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Sr. ServiceNow Developer

McDonald's is seeking a Sr. ServiceNow Developer to join their Global Technology Infrastructure & Operations team (GTIO). This role is crucial in delivering modern technology solutions that support McDonald's operations worldwide. The position focuses on engineering change automation solutions, driving continuous improvement, and implementing standards for highly available code deployment.

The ideal candidate will work at the intersection of ServiceNow development and DevOps practices, creating and maintaining automation workflows that streamline change and release processes. They will collaborate with cross-functional teams to ensure security, compliance, and business continuity while implementing technical solutions within the ServiceNow platform.

McDonald's technology organization is at the forefront of innovation, using cutting-edge technologies like AI and edge computing to solve challenges at global scale. This role offers the opportunity to impact millions of customers and employees worldwide through technology solutions that power one of the world's largest restaurant brands.

The position requires a blend of technical expertise in ServiceNow, DevOps tools, and automation, along with strong collaborative and communication skills. The successful candidate will join a team that values continuous learning, innovation, and McDonald's core values of Serve, Inclusion, Integrity, Community, and Family.

This is an excellent opportunity for a seasoned ServiceNow developer who wants to work on enterprise-scale solutions while contributing to the digital transformation of an iconic global brand. The role offers the unique satisfaction of seeing your technical solutions implemented across McDonald's vast network of restaurants and operations.

Last updated a day ago

Responsibilities For Sr. ServiceNow Developer

  • Automate the change & release process with custom workflows and integrations
  • Collaborate with teams to capture requirements and translate them into technical solutions
  • Work with DevSecOps platform team to integrate CI/CD pipelines
  • Implement disaster recovery and business continuity compliance gates
  • Research, analyze, design, develop and support high-quality automation workflows
  • Develop and maintain infrastructure and tools that support the change & release process
  • Drive proof of concepts and conduct technical feasibility studies
  • Coordinate the integration and maintenance of tools and process

Requirements For Sr. ServiceNow Developer

Kubernetes
Python
  • 3-5 years of experience in a similar role
  • ServiceNow Certified Systems Administrator (CSA) highly desirable
  • ServiceNow Certified Application Developer (CAD) highly desirable
  • ITIL V4 Foundation Certification a plus
  • Experience with ServiceNow modules including ITSM, ITOM, and ITAM
  • Strong knowledge of DevOps automation and modern deployment tools
  • Strong knowledge of microservice architecture, APIs, Kubernetes
  • Experience with integration to third party tools via REST API
  • Expertise in ServiceNow Scripting
  • Bachelor's degree in computer science or related field or equivalent experience

Benefits For Sr. ServiceNow Developer

Medical Insurance
Dental Insurance
Vision Insurance
  • Equal opportunity employer
  • Reasonable accommodations provided
  • Full-time position

Interested in this job?

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