Mid Level Software Engineer - CTI Platform

Leading company in electronic transactions, call center services, and business process outsourcing solutions.
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS

Description For Mid Level Software Engineer - CTI Platform

Mellon Technologies, a leading company in electronic transactions and call center services, is seeking a Mid-Level Software Engineer to join their team. This role focuses on supporting and developing their CTI Platform and various applications.

The position offers an exciting opportunity to work with modern technologies including AWS, Azure, and various CTI platforms like Genesys Cloud and Altitude. The ideal candidate will be responsible for maintaining and optimizing these systems, developing applications using C#, and ensuring smooth integration of various services.

Key aspects of the role include technical problem-solving, system optimization, and collaboration with cross-functional teams. The engineer will be involved in various projects ranging from installation and upgrades to automation and system improvements. This role requires a strong technical foundation with C# programming skills, understanding of cloud services (AWS and Azure), and experience with database systems.

The company offers a competitive compensation package including performance-based bonuses and clear career advancement opportunities. The work environment is modern and collaborative, providing opportunities to work with cutting-edge technologies in the enterprise software space.

This position is ideal for a mid-level engineer looking to expand their expertise in enterprise-scale applications, particularly in the CTI and cloud services domain. The role offers a perfect blend of technical challenges and professional growth opportunities within a leading technology company.

Working at Mellon Technologies means joining a company at the forefront of electronic transactions and business process solutions. The position provides exposure to various aspects of software engineering, from development to deployment and maintenance, making it an excellent opportunity for career growth and technical skill development.

Last updated 15 days ago

Responsibilities For Mid Level Software Engineer - CTI Platform

  • Support and maintain CTI Platforms like Genesys Cloud and Altitude
  • Provide technical support for company applications and tools
  • Develop and modify applications using C# (Mid level)
  • Manage and optimize AWS and Azure services, including API integrations and deployments
  • Identify and resolve technical issues, providing quick and effective solutions
  • Collaborate with other teams to identify requirements and develop solutions
  • Participate in installation, upgrade, automation, and system improvement projects

Requirements For Mid Level Software Engineer - CTI Platform

Python
  • Degree in Computer Science or related field
  • Experience or knowledge in CTI platforms
  • Good knowledge of C# programming (Mid level)
  • Understanding of AWS and Azure principles and tools
  • Troubleshooting and problem-solving skills for applications and systems
  • Basic knowledge of databases (e.g. SQL)
  • Knowledge of scripting (e.g. Python) for process automation
  • Experience in API integrations for CTI platforms (preferred)
  • Understanding of DevOps tools and practices (preferred)

Benefits For Mid Level Software Engineer - CTI Platform

  • Competitive compensation package
  • Monthly performance-based bonus
  • Pleasant, modern and friendly work environment
  • Career advancement opportunities within the group

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