Technical Program Manager

First IoT reliability platform for debugging, monitoring, OTA updates
$130,000 - $175,000
DevOps
Mid-Level Software Engineer
In-Person
51 - 100 Employees
3+ years of experience
Enterprise SaaS · IoT
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Description For Technical Program Manager

Memfault, founded in 2018, is pioneering the first observability platform for hardware. As a YC and Uncork Capital-backed developer tool, they're built by veterans of Fitbit, Oculus, and Pebble. The Technical Program Manager role focuses on driving successful platform implementation, managing customer onboarding during their first 180 days. The position requires strong technical expertise, project management skills, and customer-centric approach.

The role involves developing deep platform knowledge, managing delivery and integration, collaborating with customers, leading training sessions, and managing stakeholder relationships. The ideal candidate should have experience in IoT/Hardware industry, strong technical program management skills, and excellent communication abilities.

Memfault addresses a critical need in the connected devices space, which outnumber cellphones, laptops, and tablets combined. As devices become more complex with machine learning and computer vision capabilities, Memfault's solution becomes increasingly vital. This role offers the opportunity to help redefine how millions of engineers build their products and bring an entire category into the 21st century.

The company offers a unique opportunity to work with cutting-edge technology in the IoT space, focusing on solving real-world problems in device monitoring and debugging. With a team of about 80 people and based in San Francisco, Memfault provides a dynamic startup environment with significant growth potential.

Last updated 20 days ago

Responsibilities For Technical Program Manager

  • Develop deep understanding of Memfault's platform and integration process
  • Manage delivery, development, and integration of Memfault
  • Collaborate with customers to understand technical requirements
  • Develop and lead training sessions and workshops
  • Act as primary point of contact for implementation activities
  • Manage risks and resolve roadblocks
  • Partner with Solutions Architects for technical requirements

Requirements For Technical Program Manager

  • Experience in technical program management within Hardware or IoT Industry
  • Strong program management skills
  • Technical aptitude and ability to build deep product knowledge
  • Excellent organizational and communication skills
  • Ability to understand and communicate technical concepts effectively
  • Ability to navigate customer processes and manage risks effectively

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