Meta Reality Labs is seeking a Data Analytics Engineer to join their Customer Experience (CX) team, focusing on leveraging customer feedback and insights to drive business improvements. This role combines technical expertise in data analytics with a deep understanding of customer experience insights, particularly in support and operations.
The position requires a Master's degree and 5+ years of experience in data analytics or related fields. You'll be responsible for designing and maintaining data models, developing predictive analytics, and creating impactful visualizations that drive decision-making. Key technical skills include proficiency in Python, SQL, and experience with machine learning frameworks.
As part of Meta's team, you'll work at the intersection of customer experience and data science, helping shape the future of AR/VR technology. The role offers competitive compensation ($124,000-$176,000/year) plus bonus and equity, reflecting Meta's position as a leader in the tech industry.
You'll be joining a global team that's pushing the boundaries of social technology beyond traditional screens into immersive experiences. The ideal candidate will have strong technical skills, excellent communication abilities, and experience in managing multiple projects while working with diverse stakeholders.
This role provides an opportunity to impact Meta's customer experience strategy through data-driven insights, working with cutting-edge technology in the AR/VR space. You'll be part of Meta's mission to build the next evolution in social technology, going beyond the constraints of traditional digital connection.
The position offers professional growth in an innovative environment, working with advanced analytics techniques and contributing to the development of data governance policies. You'll be instrumental in enhancing customer satisfaction and building brand loyalty while helping shape the future of Meta's products and services.
Meta provides a comprehensive benefits package and maintains a strong commitment to equal employment opportunity and workplace diversity. The role is based in the San Francisco Bay Area, putting you at the heart of tech innovation.